Senior Product Manager II

Technology is at the heart of Disney’s past, present, and future. Disney Entertainment and ESPN Product & Technology is a global organization of engineers, product developers, designers, technologists, data scientists, and more – all working to build and advance the technological backbone for Disney’s media business globally. The team marries technology with creativity to build world-class products, enhance storytelling, and drive velocity, innovation, and scalability for our businesses. We are Storytellers and Innovators. Creators and Builders. Entertainers and Engineers. We work with every part of The Walt Disney Company’s media portfolio to advance the technological foundation and consumer media touch points serving millions of people around the world. 

Here are a few reasons why we think you’d love working here:

• Building the future of Disney’s media: Our Technologists are designing and building the products and platforms that will power our media, advertising, and distribution businesses for years to come.

• Reach, Scale & Impact: More than ever, Disney’s technology and products serve as a signature doorway for fans' connections with the company’s brands and stories. Disney+. Hulu. ESPN. ABC. ABC News…and many more. These products and brands – and the unmatched stories, storytellers, and events they carry – matter to millions of people globally. 

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms, and solve complex and distinctive technical problems.

Commerce, Data & Identity provides the core product management functions for areas crucial to Disney’s media businesses. These include initiatives and products that power digital commerce, identity, and growth, as well as those that reach uniquely across The Walt Disney Company enterprise, such as messaging and privacy, among others. Additionally, it is responsible for the data engineering, science, and products for Disney Entertainment & ESPN, along with their interconnection with other parts of The Walt Disney Company.

We are looking for a Senior Product Manager to help deliver the best consumer-facing commerce services in the world. Part of the rapidly growing Commerce Product team, you will be tasked with defining and supporting key aspects of our commerce experiences as part of the Subscription and Billing group. This role functions as a day-to-day liaison between business, data and analytics, technology and product organizations to maximize commerce objectives.

The ideal candidate is collaborative, makes data-driven decisions, obsesses about the customer, forms strong yet loosely held opinions, and can build trust with all areas of the business. We value passionate product leadership that drives with discipline and attention to detail.

Responsibilities

• Establish product strategy for the next generation commerce platform that powers Disney+, ESPN+, Hulu, and Star+ consumer experiences

• Deliver features that allow us to continue to scale our services globally

• Foster data-driven prioritization of features and set measurable objectives

• Provide domain expertise and leadership for features and systems in your portfolio

• Work cross functionally with members of the product team, legal teams, data & analytics teams, customer service teams, localization teams and more, to identify requirements for new features

• Maintain all necessary JIRA tasks, boards and detailed documentation across teams, as well as all necessary communication to internal stakeholders

• Collaborate and coordinate with engineering, design, marketing, product leadership, analytics and business insight teams on objectives and business requirements

• Translate inputs and business needs into detailed product requirements documents and user stories for engineering teams to execute

• Develop a product roadmap that accomplishes business/customer goals and aligns with the team charter

Basic Qualifications

• 7+ years of product management experience, supporting large scale efforts, and supporting internationally distributed digital products

• Familiarity with the streaming video industry, understanding the different value propositions that all the market leaders offer their customers

• Direct experience using JIRA and other product and project management tools

• Excellent written and oral communication skills, with an ability to coordinate multiple projects at a time while providing updates to individuals at varying leadership capacities

• Act as an analytical thinker with strong problem-solving skills, with an ability to make quick decisions to solve complex technical and operational challenges

• Familiarity with working on projects with distributed teams, making use of technology and process to overcome the challenges of working with remote staff

• Bachelor's degree in a related field

Preferred Qualifications:

• Masters Degree in a related field

• Related Certification/s

• Experience supporting subscription products

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