Senior Product Operations (KYC)
Job Summary
Job Description
Binance, a leading global blockchain ecosystem, is seeking a Senior Product Operations (KYC) professional. This role involves managing existing KYC/KYB vendors, evaluating their performance, and identifying improvement opportunities. The individual will develop and implement strategies for best-in-class KYC/KYB solutions in collaboration with internal stakeholders and vendors. Responsibilities include driving contract extensions, new vendor onboarding, evaluating vendor performance through key metrics and SLAs, collaborating to address performance gaps, mitigating risks, conducting due diligence, and managing monthly billing and forecasting to ensure cost-effectiveness. The role also requires market analysis to identify and select new vendors to drive business growth.
Must have:
- 5+ years of KYC or vendor management experience
- Familiarity with contract management and vendor evaluation
- Strong data analysis skills
- Excellent communication, analytical, and problem-solving skills
- Good time management and coordination skills
- Adaptable and open-minded
- Bilingual English/Mandarin proficiency required
Good to have:
- Crypto experience preferred
Perks:
- Shape the future with the world's leading blockchain ecosystem
- Collaborate with world-class talent
- Tackle unique, fast-paced projects with autonomy
- Results-driven workplace with growth opportunities
- Competitive salary and company benefits
- Work-from-home arrangement
6 skills required
Job Details
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 250 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Team Introduction
The Central Product Team at Binance is where innovation meets user experience. We're shaping the core platforms and services that support Binance’s global ecosystem, optimizing user interactions, and enhancing operational efficiency. If you're passionate about building scalable, secure solutions that drive crypto adoption, join us and be part of a team that's redefining the digital asset experience.
Responsibilities
- Manage the existing portfolio of KYC and KYB vendors, evaluating performance and identifying opportunities for improvement or expansion
- Develop and coordinate with internal stakeholders and vendors to implement strategies in order to build the best in-class KYC/KYB solution
- Drive contract extension/new vendor on-boarding
- Evaluate vendor performance data by tracking key metrics and service level agreements (SLAs)
- Collaborate with internal stakeholders to address any performance gaps and drive continuous improvement
- Contribute to identifying and mitigating risks associated with vendor relationships.
- Assist in conducting due diligence and risk assessments to ensure vendor compliance with security, privacy, and regulatory standards
- Handles monthly billing, forecasting and usage tracking while ensuring cost effectiveness of all vendors
- Conduct market analysis to identify and select new vendors, deploy segment knowledge and insights to create strategy for business growth
Requirements
- 5+ years of KYC or vendor management experience from Finance or Technology industry; Crypto experience preferred
- Familiarity with contract management and vendor evaluation process, understanding of vendor relationship dynamics and negotiation principles
- Result-driven with a strong ability in analyzing data to derive insights and make decisions
- Excellent communication, analytical, logical thinking, problem-solving, and writing skills
- Good time management and coordination skills to manage multiple projects and keep them on schedule
- Adaptable, open-minded, and comfortable to work in a fast-paced remote working environment
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
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About The Company
Binance is the world’s leading blockchain ecosystem and cryptocurrency infrastructure provider with a product suite that includes the world's largest digital asset exchange and much more.
Trusted by over 200 millions of users worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more.
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