Senior Solution Architect
Job Summary
Job Description
Granicus is seeking a Senior Solution Architect to lead architecture and solution strategy for complex public sector engagements. This role involves guiding cross-functional teams and customers through discovery, design, and delivery phases to implement secure, scalable, and compliant solutions that modernize government operations. The architect will act as a trusted advisor, aligning technical strategies with mission outcomes and fostering collaboration with sales, product management, engineering, and customer success teams. The company is committed to a purpose-driven mission, empowering governments to serve citizens more effectively and efficiently.
Must have:
- Minimum 5 years' experience in solution architecture, technical leadership, or presales consulting
- Ability to lead architecture for complex deals involving cloud, security, integrations, and compliance
- Translate complex technical concepts for technical and executive audiences
- Cross-functional collaboration experience with Sales, Product, Engineering, and Customer Success
- Mentoring and coaching skills
Good to have:
- Experience in SaaS or government technology sectors
- Deep understanding of government procurement, regulatory environments, and mission-critical technology challenges
Perks:
- Flexible Time Off
- Medical, Dental & Vision Insurance
- 401(k) plan with matching contribution
- Paid Parental Leave
- Employer-paid Short and Long Term Disability Insurance
- Group Term Life Insurance and AD&D Insurance
- Group legal coverage
6 skills required
Job Details
The Company
Serving the People Who Serve the People
Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.
Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
The Senior Solution Architect at Granicus is a pivotal technical leader within the Solution Consulting track, entrusted with driving architecture and solution strategy for the most complex and impactful public sector engagements. In this role, you combine deep technical expertise with strategic acumen, guiding cross-functional teams and customers through multifaceted discovery, design, and delivery phases.
Your work directly influences the success of government modernization efforts by delivering secure, scalable, and compliant solutions that balance innovation with pragmatic execution. You serve as a trusted advisor to sales leadership, product managers, engineering teams, and government stakeholders—ensuring alignment of technical strategies with mission outcomes.
About our team:
- At Granicus, our Senior Solution Architects are part of an elite community of technical experts passionate about transforming government technology. Our team thrives on solving high-stakes challenges that require not just technical know-how but creativity, strategic foresight, and a commitment to public service.
- We foster a culture grounded in collaboration, continuous learning, and mutual respect. Our architects work closely with Sales, Product, Engineering, and Customer Success to develop solutions that not only meet today’s demands but also anticipate tomorrow’s opportunities. We celebrate diversity of thought and encourage bold problem-solving approaches that lead to breakthrough innovations.
- Joining this team means contributing to a purpose-driven mission where technology empowers governments to serve citizens more effectively, transparently, and efficiently.
How we show up to work:
- We bring professionalism, empathy, and relentless curiosity to every engagement. Whether leading technical workshops, facilitating discovery sessions, or addressing customer challenges, we listen actively and communicate clearly. We embrace a growth mindset, value honest feedback, and cultivate an inclusive environment where all voices are heard.
- Our integrity and dedication to public impact underpin our collaboration, decision-making, and daily interactions.
What we're looking for:
- Minimum 5 years’ experience in solution architecture, technical leadership, or presales consulting, ideally within SaaS or government technology sectors
- Demonstrated ability to lead architecture for complex, multi-stakeholder deals involving cloud, security, integrations, and compliance
- Exceptional skills in translating complex technical concepts into accessible narratives for both technical and executive audiences
- Proven cross-functional collaboration experience with Sales, Product Management, Engineering, and Customer Success teams
- Strong mentoring and coaching skills with a track record of developing junior technical talent
- Deep understanding of government procurement, regulatory environments, and mission-critical technology challenges preferred
- Alignment with Granicus’s values of innovation, integrity, collaboration, and public service
Key responsibilities:
- Lead the technical discovery and architecture design for large, complex public sector opportunities
- Develop and document scalable, secure, and compliant solution architectures that align with customer goals and regulatory requirements
- Collaborate closely with Sales, Product, Engineering, and Services teams to validate designs and ensure technical feasibility
- Provide mentorship and leadership to junior architects and presales engineers, fostering professional growth and architectural excellence
- Influence product roadmap and go-to-market strategies by sharing field insights and technical feedback
- Drive continuous improvement in architecture standards, tools, and enablement materials
- Represent Granicus in technical workshops, industry events, and customer executive briefings
How success is measured:
- Consistently delivers high-quality, innovative, and compliant architectures that meet or exceed customer expectations with minimal rework
- Recognized as a strategic partner by sales, product, and delivery leadership for technical insight and leadership
- Produces reusable architectural frameworks and documentation that enhance team efficiency and solution quality
- Proactively identifies and mitigates technical risks across sales and implementation cycles
- Demonstrates leadership in mentoring and team enablement activities that strengthen organizational capability
Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit!
Security and Privacy Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
The Team
- We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
The Culture
- At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be
a part of our journey.
- A few culture highlights include – Employee Resource Groups to encourage diverse voices
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and
sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee
population
The Impact
- We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.
The Benefits
At Granicus, we offer a competitive benefits package that allows employees to tailor benefits to their needs. Benefits listed below are for employees based in the U.S.
- Flexible Time Off
- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
- 401(k) plan with matching contribution
- Paid Parental Leave
- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
- Group legal coverage
- And more!
Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status with regard to public assistance, familial status, military or veteran status or any other status protected by applicable law.
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