Sr Manager, System Reliability Engineering

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences. 

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. 

Responsibilities of Role:

• Building, leading, and managing a high-performing team of technical leads and systems reliability engineers.

• Supporting a variety of complex systems, infrastructure, and applications

• Clearly communicating a vision to the team that defines the team’s purpose, ownership, contribution, and commitment to Disney excellence and a business-enabling DevOps culture

• Overseeing technical analysis, cost and effort estimation, production environment platform/system design, architectural fit and compliance, resource schedules, delivery milestones, collaboration, and overall production environment quality.

• Leading a team of managers, leads, and engineers in a fast-paced dynamic environment.

Must Haves:

• Minimum of 10 years of “hands on” top level systems reliability engineering and providing senior level technical direction on enterprise level projects.

• Exemplary leadership and interpersonal relationship abilities.

• Experience setting strategic vision, owning and resolving issues that impact design, product success, or address future concepts, products, or technologies.

• Disciplined approach to maintaining and enforcing engineering best practices.

• Ability to synthesize robust and cost-effective technical solutions against customer requirements providing buy versus build decision making.

• Consistent, compassionate, and inspiring manager to the team.

• Positive can-do partnership attitude while working with teams, cross-functional teams, and cross-functional business units.

• Detail-oriented, self-organized, and capable of simultaneously tracking multiple issues of varying complexity.

Education:

Bachelor’s degree in computer science, information systems, software, electrical or electronics engineering, or comparable field of study, and/or equivalent work experience.

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