Sustaining Engineer - (Java Support)

Aera Technology is the Decision Intelligence company. We deliver innovation and services that enable enterprises to operate sustainably, intelligently, and efficiently. Our platform, Aera Decision Cloud™, integrates with your existing systems to digitize, augment, and automate decisions in real time. Aera helps enterprises around the world transform decision making – delivering millions of recommendations that have resulted in significant revenue gains and cost savings for some of the world’s best-known brands.

Sustaining Engineer is a hands-on role for a talented engineer to identify the root cause and solve critical production issues. This is a cross-functional role where you will become the subject matter expert (SME) for some modules/services. You will be able to debug Enterprise Java applications, work with customer engagement and development teams to identify the root cause and enable a resolution. Ideally this is a role for a seasoned individual with experience in both front end and back end development.

Responsibilities

• Prioritize tasks and accurately document the nature of the reported problem. Triage and remediate high-priority issues and bugs
• Deep dive into an issue, analyze it, and identify solutions to resolve it.. Propose any code fixes to the development team for further resolution
• Be proactive and manage multiple high-priority threads
• Develop a broad understanding of Area’s technical architecture

About you

• Strong analytical and problem-solving skills
• Bachelors/Masters in Computer Science or a related area
• 1+ years of experience in Java and experience with SQL
• Ability to analyze root cause for issues by looking at log files
• Passionate about developing strong expertise in their area and becoming a SME
• Interested to learn new technologies
• It’s beneficial to have knowledge of Redis, Kafka, and service mesh technologies

If you share our passion for building a sustainable, intelligent, and efficient world, you’re in the right place. Established in 2017 and headquartered in Mountain View, California, we're a series D start-up, with teams in Mountain View, San Francisco (California), Bucharest and Cluj-Napoca (Romania), Paris (France), Munich (Germany), London (UK), Pune (India), and Sydney (Australia). So join us, and let’s build this!

Aera Technology is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Benefits Summary

At Aera Technology, we strive to support our Aeranauts and their loved ones through different stages of life with a variety of attractive benefits, and great perks. In addition to offering a competitive salary and company stock options, we have other great benefits available. You’ll find comprehensive medical, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity leave, and much more. We offer unlimited access to online professional courses for both professional and personal development, coupled with people manager development programs. We believe in a flexible working environment, to allow our Aeranauts to perform at their best, ensuring a healthy work-life balance. When you’re working from the office, you’ll also have access to a fully-stocked kitchen with a selection of snacks and beverages.