Technical Support Specialist (m/f/d)

Level up!

Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks.

At Nintendo, we bring together employees with a wide range of characteristics and work together towards a common goal – to put smiles on the faces of people all over the world.

Tasks

• Assisting Technical engineering team with various tasks like equipment installation, system configuration, maintenance, JIRA and Service NOW ticketing system management and maintenance

• Developing preventative maintenance plans

• Assisting repairs service providers and providing customer support

• Troubleshooting systems, identifying problems and writing reports

Requirements

• Bachelor’s degree in Technical engineering or engineering in Technical field of, industrial engineering, Computer Science, Information Technology, related fields, or equivalent experience required

• Very good English language skills, any other language will be a plus

• Experience in working in a team

• Excellent attention to detail and problem-solving skills

• Ability to follow instructions and collaborate with others

• Excellent computer knowledge

• Development skills of C++, C# and any other development skill will be a benefit

Are you interested? We look forward to receiving your application, including your earliest possible starting date and salary expectation.

* With this job advertisement, we would like to encourage people of all genders to apply. Therefore, we refrain from explicitly mentioning any gender. Our company is opposed to gender-based discrimination, as well as discrimination based on other legally protected characteristics.