Account Executive - Sales

1 Month ago • 8 Years + • Account Management

Job Summary

Job Description

Zenoti is seeking an Account Executive - Sales to join their team. The role involves converting qualified leads generated by internal teams and driving new business through outbound prospecting. Responsibilities include developing detailed business plans, strategizing deals, conducting customer discovery to understand business needs, and offering relevant Zenoti product introductions. The Account Executive will act as a strategic business partner, collaborating with Technical Sales Engineers for demos and technical discussions, and ensuring a smooth handover to implementation teams. They will also follow up with existing customers to maximize software utilization and upsell additional products and services. The company is a cloud-based software solution provider for the beauty and wellness industry, powering over 30,000 businesses globally.
Must have:
  • 8+ years of customer-facing technology sales experience
  • Excellent communication and presentation skills
  • Ability to build relationships and gain customer trust
  • Organizational and time management skills
  • Experience with small to mid-sized companies
  • Self-motivated and goal-oriented
Good to have:
  • MBA preferred
  • Knowledge of sales processes
  • Account management and problem-solving skills
  • Experience in the spa, salon, fitness, beauty & wellness industry
Perks:
  • Innovative company revolutionizing the wellness and beauty industry
  • Dynamic and diverse team valuing collaboration, creativity, and growth
  • Opportunity to lead impactful projects
  • Attractive compensation
  • Medical coverage for self and immediate family
  • Access to yoga, meditation, breathwork, and stress management sessions
  • Regular social activities and community initiatives

Job Details

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes

Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.

Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com

 

 

What will I be doing?

  • Converting qualified leads generated by the Inside Sales and SDR teams, and taking them to successful closure.
  • Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, sdrs and customer success to own and drive this initiative 
  • Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure.
  • Drive thorough discovery of customer’s business priorities and challenges; offer relevant introduction to Zenoti’s products targeted to their individual business needs and challenges
  • Be a strategic business partner for new customers, offering consultation and insight into the customer’s market, industry, business model and opportunities regarding Zenoti systems.
  • Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers.
  • Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti.
  • Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing.
  • Upsell additional Zenoti products and services to existing customers.
  • Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff

 

What skills do I need?

  • Experience in working with customers virtually. Some travel may be required.
  • Experience working with small to mid-level sized companies
  • Self-motivated and goal oriented. Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
  • Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers
  • Organizational and time management skills
  • 4-year Bachelor's Degree in Business or any relevant discipline. MBA preferred.
  • 8+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments.
  • Knowledge of sales processes and adhering to such established processes.
  • Account management and 360 problem solving 
  • Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry a BIG PLUS!

 

Why Zenoti? 

  • Be part of an innovative company that is revolutionizing the wellness and beauty industry. 
  • Work with a dynamic and diverse team that values collaboration, creativity, and growth. 
  • Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. 
  • Attractive compensation. 
  • Medical coverage for yourself and your immediate family. 
  • Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives.  
  • Regular social activities, and opportunities to give back through social work and community initiatives. 

 

 

Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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About The Company

Zenoti is a leading cloud-based, business software used by spas, salons and medi-spas. With our all-in-one solution, spa and salon managers are more easily able to manage all aspects of their business from managing their appointment book, billing through a POS, CRM, employee schedules and payroll, inventory, running marketing promotions, enabling online booking and online sales and more. Zenoti clients are also able to drive real business results, things like increasing the customer retention, customer spend and cutting down on cost.

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