Account Manager, E-commerce, Large Customer Sales

1 Day ago • 2-4 Years • Business Development • Marketing

Job Summary

Job Description

This Account Manager role focuses on e-commerce clients, requiring fluent English and Mandarin. Responsibilities include building and managing client relationships, understanding business challenges and marketing objectives, working with internal/external stakeholders, achieving business growth targets by presenting Google advertising solutions, and developing data-driven analyses and recommendations. The role necessitates a deep understanding of Google's advertising products and their application across various marketing objectives. Candidates should possess strong communication and analytical skills and a proven track record in digital advertising or a related field.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years digital advertising/sales experience
  • Fluent English & Mandarin communication
  • Client relationship management
  • Achieving business growth targets
  • Data-driven analysis & recommendations
Good to have:
  • Master's degree in business
  • Experience in a complex organization
  • Digital marketing campaign management
  • Customer-facing consulting
  • Experience with Google Ads, DV360, SA360, YouTube

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
  • Ability to communicate in English and Mandarin fluently to support client relationship management in this region.

Preferred qualifications:

  • Master's degree in a business related field.
  • 2 years of experience working in a complex, matrixed organization.
  • 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.
  • Experience in customer-facing consulting or business.
  • Experience optimizing and troubleshooting products or services.
  • Experience with Google Ads, Display and Video 360, Search Ads 360, Youtube or similar digital advertising campaigns and platforms.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

  • Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
  • Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time.
  • Plan for and achieve business growth targets by presenting Google advertising products/solutions that help clients meet their marketing objectives.
  • Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify opportunities with clear recommendations to present to customers.
  • Build knowledge of how Google advertising products work and how they can be used to help meet a wide range of marketing objectives.

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