Associate Configuration Support Specialist

1 Year ago • 1-3 Years • Customer Service

Job Summary

Job Description

Contract Associate Configuration Support Specialist with 1+ years of ERP system experience and Agile software proficiency, needed for hybrid work in Redmond, WA.
Must have:
  • ERP systems
  • Agile software
  • BOM structures
  • Part Number Methodology
Good to have:
  • Project planning
  • Project management
  • Configuration Control
  • New Product Introduction
Perks:
  • Agency benefits
  • Paid holidays

Job Details

About Nintendo: Nintendo Co., Ltd., headquartered in Kyoto, Japan, has created franchises that have become household names worldwide, including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Pokémon™, Animal Crossing™, Pikmin™ and Splatoon™, through its integrated hardware and software products. Nintendo aims to deliver unique, intuitive entertainment experiences for everyone, manufacturing and marketing video game devices such as the Nintendo Switch™ family of systems, developing and operating applications for smart devices, and collaborating with partners on a range of other entertainment initiatives like visual content and theme parks. Nintendo has sold more than 5.8 billion video games and over 850 million hardware units globally. From the launch of the Nintendo Entertainment System™ more than 30 years ago, through today and into the future, Nintendo’s continuing mission is to create unique entertainment that puts smiles on the faces of people all over the world. A wholly owned subsidiary, Nintendo of America Inc., based in Redmond, Wash., serves as headquarters for Nintendo’s operations in the Americas. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.

** This is a CONTRACT position

DESCRIPTION OF DUTIES:

  • Works with customers such as Engineers, Design, Technical Services, Sales, Stores and Marketing to develop product and part specifications. Remediates issues and gains stakeholders’ alignment to standards and guidelines. Ensures requirements are met in a timely manner.

  • Research part identification and Bill Of Material (BOM) structures for parts and materials. Generates BOM's and part numbers to support NOA products.

  • Analyzes, troubleshoots workflow process issues. Proposes and implements approved solutions.

  • Identifies opportunities for continuous improvement initiative.

  • Creates standard configuration practices and assures specifications conform.

  • Develops part approval workflows and manages part requests and approval process flow. Identifies and resolves process issues.

  • Controls changes to product structure throughout its lifecycle, ensures conformity to data stewardship models - effectively communicates changes to released documentation.

  • Coordinates with other departments to manage New Product Introduction ensuring needed information is in the system at the appropriate time to meet production schedules.

  • Ensures security of confidential part and product information.

SUMMARY OR REQUIREMENTS:

  • Minimum of one year of experience working with ERP systems

  • Three years minimum experience using Agile software, or equivalent product lifecycle management software, for creation and maintenance of items, bills of material, and specifications

  • Experience working with multiple departments on a unified project timeline and objectives

  • Some experience with project planning and project management

  • Expertise in Part Number Methodology and Configuration Control process

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

** This is a CONTRACT position

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.

This contract position has a base pay range of $25 - $30 per hour and is eligible for benefits through the employing agency. Agency benefits may include medical, dental and vision, 401(k), basic/supplemental life and AD&D insurance, short- and long-term disability insurance, health and dependent care spending accounts, transportation benefits, employee assistance program, paid sick leave, and up to 6 paid holidays per year. All benefits are subject to elections, eligibility requirements, plan and program terms. Benefits offerings will be confirmed at the time of offer by the employing agency, and may differ depending on the employing agency partner.

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About The Company

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (Hybrid)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (On-Site)

Redmond, Washington, United States (Hybrid)

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