Associate Technical Product Analyst

McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. 

McDonald’s Global Technology is here to power tomorrow’s feel-good moments.  

That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

We’re recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald’s Office in Mexico. Our Mexico City Office will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day. 

Check out the McDonald’s  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Job Summary: We are seeking a skilled Technical Data Analyst with the ability to act as a proxy Business Analyst. The ideal candidate will have a strong background in data analysis and business analysis, with experience in IBM TRIRIGA. This role involves working closely with Business and Solution Architects to understand business needs, translating those needs into functional and technical requirements, and ensuring the successful implementation of data-driven solutions.

The Technical Product Analyst supports the technical product management team to drive end-to-end product delivery of technology solutions. Responsibilities include working with the product teams to support delivery of technology solutions within a specific product area. They apply product domain knowledge, partners with the business, technical product teams and delivery teams as needed to ensure value delivery.

Key Responsibilities:

• Support the technical product management team to drive end-to-end product delivery of data and technology solutions.
• Work with product teams to support the delivery of data solutions within a specific product area.
• Apply product domain knowledge and partner with business, technical product teams, and delivery teams to ensure value delivery.
• Gain a deep understanding of the TRIRIGA application and work towards understanding business goals and challenges, including end-user needs.
• Collaborate with Business and Solutions Architects in helping end-to-end data solutions for business requirements and challenges.
• Quickly learn and understand the peripheral (inbound/outbound) integration of TRIRIGA or Property Management systems like Supplier, Customer, Site, Sale, Financial Systems, etc., for designing end-to-end solutions.
• Understand integration solutions using middleware such as Oracle Integration Cloud, MuleSoft, or similar platforms.

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• Bachelor’s degree in computer science, Information Technology, Data Science, or a related field.
• Programming experience with at least one modern language such as Java, .net
• Experience with TRIRIGA is a plus.
• Experience with Agile Product Management methods and terminology.
• Knowledge of middleware platforms such as Oracle Integration Cloud, MuleSoft, or similar.
• Experience in writing SQLs and reports.
• Excellent communication and stakeholder management skills, with the ability to engage both business and IT teams.

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