Bell Support Summer Internship

1 Month ago • Upto 1 Years • Administrative

Job Summary

Job Description

This Bell Support Summer Internship at Aulani, a Disney Resort & Spa in Kapolei, Hawaii, offers a chance to gain valuable work experience and network with Disney leaders. As a Luggage Handler (Support), you'll assist with tagging, storing, and retrieving guest luggage, coordinating with Bell Services to ensure timely fulfillment of requests. Responsibilities include greeting guests, transporting luggage, caring for guest property, addressing guest needs, utilizing mobile applications (HotSOS), and providing exceptional Disney service. The internship runs from May 27, 2025, to September 6, 2025, requiring availability on Fridays, Saturdays, and Sundays. The role demands excellent communication, problem-solving, and teamwork skills, along with a friendly and helpful demeanor.
Must have:
  • Currently enrolled or recently graduated
  • Excellent communication & guest service skills
  • Ability to handle difficult situations
  • Flexible and adaptable
  • Detail-oriented and able to multitask
Good to have:
  • Knowledge of Hawaiian/Japanese language
Perks:
  • Potential for networking and future opportunities at Disney
  • Skill development in problem-solving, communication, and collaboration

Job Details

Job Summary:

Looking for ways to expand your resume by building a network of connections and gaining valuable work experience?

Apply for the Bell Support Summer Internship role where you will have the chance to fully experience and create the Disney magic.

It is also a phenomenal opportunity to network with Disney leaders and explore potential opportunities after your program. During your Internship, you will build transferable skills like problem-solving, collaboration, and effective communication that will help you prepare for your future, whether at Disney or beyond.

The Luggage Handler (Support) role will assist Bell person and Bell/Valet Dispatch with the tagging, storing and retrieval of arriving and/or departing guests with luggage. You will be coordinating with Bell persons to ensure Guest requests are fulfilled in a timely manner, demonstrating the spirit of Aloha and providing world-renowned Disney service.

Responsibilities:

  • Greet Guests with positive, friendly and helpful attitude
  • Transport guest luggage including but not limited to/from Vehicles/Storage Room.
  • Care and Storage of Guest property
  • Proactively address Guest needs by answering questions, giving directions and other information regarding the hotel/resort or surrounding area
  • Work with mobile applications (HotSOS)

Basic Qualifications:

  • Currently enrolled or graduated within six months of application submission, in an accredited college/university
  • Ability to handle difficult/sensitive situations independently, while effectively communicating with you team
  • Excellent communication and listening skills
  • Enjoys working with people and possess a friendly and outgoing personality
  • Must have enthusiasm and possess excellent guest service skills
  • Flexible/adaptable (may work in a variety of areas, conditions and/or changing scheduled shifts/days off)
  • Maintains clean and polished appearance
  • Committed to safety
  • Enjoys engaging with Guests and fellow Cast Members
  • Enthusiastic about interacting and helping Guests
  • Receptive to special requests and proactive in anticipating guests needs
  • Maintain confidentiality
  • Able to complete tasks independently
  • Willing to follow instruction and take direction
  • Committed/reliable (arrive and be on time for scheduled shift)
  • Supportive of other Cast Members working on your team
  • Must be detail oriented and have the ability to multitask
  • Strong verbal communication and listening skills (able to positively engage with Guests, Team Members, and Management)
  • Self-directed (can complete tasks with minimal follow up/supervision)

Preferred Qualifications:

  • Knowledge of Hawaiian/Japanese language preferred

Additional Information:

SCHEDULE AVAILABILTY
Casual Temporary: Must be able to work up to 5 days per week from May 27, 2025 - September 6, 2025, with required availability on Friday, Saturday & Sunday.


SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

Keyword: AULANI CASTING



The pay rate for this role in Hawaii is $22.00 per hour. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

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From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

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