Business Analyst - Deputy Manager - Travel
Job Summary
Job Description
As a Business Analyst - Deputy Manager at Paytm Travel, you'll leverage data to drive strategic decisions and business success. Responsibilities include supporting the development and optimization of growth campaigns across various channels (user acquisition, engagement, retention), developing customer segmentation strategies for personalized marketing, and collaborating with cross-functional teams (Marketing, Business, Finance, Product, Tech). You'll need strong analytical skills, experience with SQL, Excel, visualization tools, and data analysis languages (R/Python). The role requires a deep understanding of business and innovative ideas for growth, going beyond basic data extraction and dashboarding.
Must have:
- 3-5 years experience as Growth/Business Analyst in e-commerce
- Strong SQL, Excel, visualization tools (Looker, Tableau)
- Understanding of R/Python and statistical concepts
- Experience with CRM platforms (Clevertap/MoEngage)
- Collaboration with cross-functional teams
6 skills required
Job Details
Job Title – Business Analyst - Deputy Manager
Designation – Deputy Manager
Experience - 4-6 Years
About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, SAIF Partners, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
About the team: Paytm Travel has revolutionized the travel industry - intending to empower millions of travelers who choose us as their preferred travel partner. Being one of the largest travel platforms in the country, we aim to not only ensure seamless, instant booking, but also a delightful journey. We strive to enrich the customer experience by making every transaction transparent, honest and hassle-free. To stay ahead of the curve, we are working aggressively towards our ambition to make travel affordable for all. With this customer centricity at our core, we strive to make Paytm Travel synonymous with trustworthy travel partners.
Requirements:
You are a dynamic problem solver, driven by a passion for data and the compelling narratives it reveals.
Constantly challenging the status quo, you possess a keen ability to understand and navigate its complexities.
3-5 Years of experience working as Growth Analyst/Business Analyst in an e-commerce or similar domain (Mandatory).
Graduates/Post Grads from Tier 1/2 colleges with Engineering, Management/ Finance background are preferred.
Strong working knowledge in SQL, Excel and visualization tools like Looker, Tableau.
Understanding of Data-analysis languages like R/Python in core Statistical Concepts is expected.
Support the development, execution and optimization of growth campaigns across various channels to enhance user acquisition, engagement and retention.
Familiar with CRM platforms like Clevertap/Mo-engage.
Develop and implement sophisticated customer segmentation strategies to personalize marketing efforts, enhance targeting accuracy, and drive impactful engagement.
Ability to work collaboratively with cross-functional teams like Marketing, Business, Finance, Product, Tech to ensure alignment and drive growth initiatives.
Why join us?
This role offers a unique opportunity to leverage data to gain deep business insights, beyond mere data extraction and dashboarding. If you possess a keen business acumen and innovative ideas for growth, this position is perfect for you. Join us if you’re excited by the prospect of using data to drive strategic decisions and foster business success.· A collaborative output driven program that brings cohesiveness across businesses through technology.
A solid 360 feedback from your peer teams on your support of their goals.
Respect, that is earned, not demanded from your peers and manager.
Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. It is your opportunity to be a part of the story!
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