Customer Service Representative/Expediter

1 Month ago • All levels • Customer Service

Job Summary

Job Description

Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not against you. Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and a desire to please. Sales continue to grow and we live to beat the rush, so come join our family today! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you. You will provide exceptional customer service, operate equipment safely, stock ingredients, prepare products according to Domino's quality standards, and expedite orders.
Must have:
  • Exceptional customer service
  • Operate equipment efficiently and safely
  • Stock ingredients
  • Prepare products according to standards
  • Receive and process telephone orders
  • Expedite orders
  • Take inventory and complete paperwork
  • Clean equipment and facility
  • Communicate effectively with team
  • Handle customer complaints
  • Maintain a clean work area
  • Adhere to food safety guidelines
  • Participate in upselling
  • Adapt to changing priorities
  • Contribute to positive team atmosphere
  • Assist in opening and closing procedures
Good to have:
  • Upselling and promotional activities
  • Training new team members
  • Opening and closing procedures
  • Adapting to changing priorities
  • Handling multiple tasks
Perks:
  • Schedules that work with you
  • Opportunities for advancement
  • Chance for extra cash

Job Details

Company Description

Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and a desire to please.  Sales continue to grow and we live to beat the rush, so come join our family today!! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you.

Job Description

ABOUT THE JOB

You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.

As a Customer Service Rep/Expediter, your responsibilities will include:

  1. Provide exceptional customer service, ensuring a positive experience for every customer.
  2. Operate all equipment efficiently and safely.
  3. Stock ingredients from delivery area to storage, work area, and walk-in cooler.
  4. Prepare products according to Domino's quality standards and recipes.
  5. Receive and process telephone orders accurately and promptly.
  6. Expedite orders to delivery vehicles and carryout customers.
  7. Take inventory and complete associated paperwork.
  8. Clean equipment and facility thoroughly on a daily basis.
  9. Communicate effectively with team members to ensure smooth operations.
  10. Handle customer complaints and resolve issues professionally.
  11. Maintain a clean and organized work area at all times.
  12. Assist in training new team members as needed.
  13. Adhere to all food safety and sanitation guidelines.
  14. Participate in upselling and promotional activities to increase sales.
  15. Adapt to changing priorities and handle multiple tasks simultaneously.
  16. Contribute to a positive team atmosphere and collaborate effectively with coworkers.
  17. Assist in opening and closing procedures as assigned.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

[The rest of the original text remains unchanged]

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