Experienced User Researcher

2 Months ago • 4-10 Years • UI/UX Design

About the job

Job Description

Paradox is seeking an experienced User Researcher with 4+ years in the field, specializing in games. You'll lead research, analyze data, and deliver actionable insights to enhance Paradox's game development process. Strong communication and collaboration skills are essential.
Must have:
  • User Research
  • Games Research
  • Qualitative Methods
  • Communication Skills
Good to have:
  • Game Development
  • Interactive Media
  • User Review Analysis
  • Market Trends
Perks:
  • Stockholm Location
  • Industry Leader
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Paradox’s User Research team does user experience research for all our products, both developed in-house and published by Paradox. As a User Researcher, you will be responsible for conducting a variety of research activities and supporting the team in their activities. Our current UR team consists of six researchers.

We expect you to be able to identify the root question(s) and provide relevant insights that will support the decision-making of our game developers. You will collaborate with UX designers, game designers, data analysts and studio leaders to champion UX research that connects with our player base and addresses the most crucial design challenges we may face. Your work will be critical in helping us understand the needs and behaviours of our users.

You will be expected to take an active role in developing our methodology, testing environment, and help us build one of the best User Research teams in the industry.

Responsibilities

  • Coordinate with the team and our stakeholders to iteratively improve our processes for collecting, analyzing and presenting research data

  • Conduct user research on a variety of Paradox games and products

  • Create research plans together with the development teams

  • Choose the methods that will help game teams the most - user studies, focus groups, surveys, user review analyses, etc.

  • Communicate actionable insights to game teams and other stakeholders at Paradox Interactive

Requirements

  • At least 4 years of experience in user research, and 2 years as a mid-level (or higher) games user researcher

  • Experience with a wide range of qualitative research methodologies such as usability studies, interviews etc.

  • Experience with game development or other interactive media fields

  • Excellent written and spoken communication skills (English)

  • Comfortable coordinating clients, other researchers, and participants simultaneously under tight timelines when conducting research

  • Strong personal interest in the gaming industry and market trends

On a personal level you’re passionate about helping others succeed. You find communication with people of different professions (game design, production, marketing) inspiring and you have a strong sense of self-leadership. You enjoy the balancing act between conducting sound research and delivering objective, actionable results with tight time-frames, and don’t mind challenging established views.

Practical information

Scope: Full time and permanent

Reports to: User Research Manager

Location: This position is based in Stockholm, Sweden.

We will only recruit locally for this role

If you think that this description matches your background, we highly encourage you to apply as soon as possible as we will interview candidates continuously for this position. In your application, please show us why your previous experiences and skills would work for this role and why you are interested in working at Paradox. If you don't match all the requirements, please demonstrate how your passion, attitude and interest in Paradox might compensate for this.


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About The Company

Paradox Interactive is a leading, global publisher of deep, replayable games.

We create intellectually challenging games, with long lifespans and a vibrant player communities. Our heart and soul lies in strategy and management games but we occasionally make calculated bets in other genres where we believe there is break-out potential.

Our steadily-growing portfolio includes titles from established series like Crusader Kings, Cities: Skylines, Europa Universalis, Stellaris and Hearts of Iron. Millions of people from all over the world play our games every month, and participate in their continuous development through their purchases and insights they share with us.

Paradox offices are located in Sweden, France, Netherlands, Finland and USA, and each houses creative staff, skilled in a wide variety of areas of expertise. No matter the specialization, each of us contributes to giving our players the best game experiences and value for their money and time.

Everyone at Paradox is expected to know our players, why they love our games and have an awareness of how their work impacts them in the end. We foster highly-engaged communities, where we encourage our fans to share their sentiment, and empower our colleagues to turn that feedback into action that benefits both our business and fans.

If that sounds good, and you share our vision, we’d love you to join us. Check out our career page: https://career.paradoxplaza.com/#jobs 

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