IT Infrastructure Manager

1 Month ago • 6-8 Years

Job Summary

Job Description

The IT Infrastructure Manager will oversee the day-to-day operations of IT infrastructure, ensuring high availability, security, and performance. This includes managing servers, networks, storage, and user support systems. Responsibilities involve incident resolution, service requests, system monitoring, and ensuring compliance with global policies and industry best practices. The role also includes managing procurement, maintenance of IT hardware and software, and overseeing BCP and DR activities. The IT Infrastructure Manager will ensure all IT infrastructure activities comply with global policies, industry best practices, and regulatory standards to maintain consistency, security, and risk mitigation

Must have:

Experience in infrastructure management and support.
Proficiency in Windows Server and Active Directory.
Expertise in TCP/IP, DNS, DHCP, and networking.
Expertise in DRP, BCP, failover systems.

Good to have:

Working knowledge of ITIL and CCNA.
Experience with AWS, Azure, and hybrid cloud environments.
Exposure to O365 and SharePoint.

Perks:

Opportunity to channel your passion.
Modern office environment.
Investment in professional growth.
Platform to champion positive change.
Annual leave, medical leave and medical insurance.

13 skills required

13 skills required for this role

Add these skills to join the top 1% applicants for this job

vmware

windows-server

unix

dhcp

azure

aws

linux

hyper-v

dns

risk-mitigation

risk-management

networking

problem-solving

Job Details

The IT Infrastructure Manager is responsible for managing the day-to-day operations of IT infrastructure, including servers, networks, storage, and user support systems. This role is pivotal in ensuring system availability, security, and performance, while overseeing incident resolution, service requests, and system monitoring.

What you'll do:

Oversee day-to-day IT Infrastructure operations ensuring systems and services maintain high availability, reliability, and optimal performance. This includes proactive monitoring, troubleshooting, and continuous improvement
Efficiently track, manage, and resolve support tickets, incidents, and service requests, ensuring high levels of user satisfaction and minimal downtime
Oversee the installation, configuration, maintenance of servers and ensuring storage and back up requirements
Ensure all IT infrastructure activities comply with global policies, industry best practices, and regulatory standards to maintain consistency, security, and risk mitigation
Oversee security protocols, tools, and procedures to safeguard networks, servers, and critical IT systems from potential threats, breaches, and vulnerabilities
Manage procurement, maintenance, and replenishment of IT hardware and software
Smooth Vendor Management and ensure high quality services.
Plan and execute BCP and DR activities as required

Who you are:

6-8 years of experience in infrastructure management and support.
Bachelor’s degree in computer science or BE, Working knowledge of ITIL, CCNA (desirable)
Proficiency in Windows Server, Linux/Unix, VMware/Hyper-V virtualization, and Active Directory management.
Experience with AWS, Azure, and hybrid cloud environments.
Expertise in TCP/IP, DNS, DHCP, routing, switching, VPNs, LAN/WAN design, Cisco networking (routers, switches, firewalls), and network security.
Strong understanding of firewalls, IDS/IPS, encryption, VPNs.
Expertise in DRP, BCP, failover systems, and ensuring business continuity.
Exposure to O365, SharePoint.
Understanding of current and emerging technologies
Proficiency in technical documentation, network diagrams and report

What we give you:

You join a vibrant global community with the opportunity to channel your passion every day
A modern office environment designed for you, empowering you to bring your best
Investment in your professional growth and development enabling you to thrive in our vibrant community
The space to accelerate progress, positively disrupt and create what happens next
We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
Annual leave, medical leave and medical insurance.

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

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