We are looking for ‘IT Support Engineer’, you will be responsible for the overall IT infrastructure, providing technical support, and ensuring the smooth operation of systems.

What you’ll do

1) System Administration: Installing, configuring, and maintaining servers, networks, and computer systems. Monitoring system performance, conducting regular backups, and implementing recovery procedures to ensure system uptime and reliability.

2) Network Management: Designing, implementing, and managing network infrastructure, including LANs and WANs. Monitoring network performance, troubleshooting issues, and implementing security measures to protect network integrity.

3) Technical Support: Providing technical assistance to internal teams and end-users. Diagnosing and resolving hardware, software, and network problems. Creating and maintaining comprehensive IT documentation.

4) Security Management: Implementing and enforcing IT security policies. Managing security systems, responding to security incidents, and identifying vulnerabilities to protect company assets.

5) Software Management: Installing, updating, and managing software applications. Collaborating with software vendors, developing automation scripts, and ensuring optimal software performance.

6) Project Management: Participating in IT projects, coordinating with stakeholders, and ensuring successful implementation of system upgrades, migrations, and new initiatives.

7) Compliance and Documentation: Adhering to company policies, industry standards, and regulatory requirements. Maintaining detailed IT records, including system configurations, network diagrams, and IT inventory. Developing and maintaining IT policies and procedures.

What we seek:

·    Developer with 2 - 3 years of experience.

·    Strong knowledge of Windows, Linux, and macOS operating systems.

·    Experience with network administration and security, including firewalls, VPNs, and wireless networks.

·    Familiarity with cloud platforms (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).

·    Excellent written and vocal communication abilities.

Qualification:

·    Bachelor’s degree in computer science, Information Technology, or a related field.