Manager, Global Tax Operations

Company Description

McDonald’s is proud to be one of the most recognised brands in the world, with restaurants in over 100 countries and billions of customers served each year. As the global leader in the food and service industry, we have a legacy of innovation and hard work that continues to drive us. Today, we are growing with velocity and are passionate about modernising our experiences, not to make a different McDonald’s, but to build a better McDonald’s.

We are moving fast and are adding to our outstanding team. Joining McDonald’s means thinking big every day and preparing for a career that can impact around the world. We are customer obsessed, committed to being leaders and believe we are better when we work together. Over the last couple years, we’ve launched home delivery, modernized our restaurant experience through digital enhancements and have so much more to come.

We are dedicated to using our scale for good: good for people, our industry and the planet. From ambitious recycling initiatives and balanced sourcing efforts to our partnership with Ronald McDonald House Charities, we are constantly improving. We see every single day as an opportunity to have an impact on our customers, our people and our partners.

Company Vision and Culture…

Our Global vision is to build a better McDonald’s and we are working hard to be the best-loved restaurant company.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

• Serve: We put our customers and our people first
• Inclusion: We open our doors to everyone
• Integrity: We do the right thing
• Community: We are good neighbours
• Family: We get better together

Job Description

We are seeking a highly skilled and detail-oriented individual with tax compliance and global provision experience to join our Tax team in London. In this role, this individual will be responsible for oversight of tax activities across several countries including supporting tax compliance, Local Statutory and US GAAP reporting, managing local market tax strategy, and supporting local tax audits and dispute resolutions. This role involves close collaboration with global Tax teams, external providers, and partnering with the business to support efficient and accurate tax activities.

Key Responsibilities:

Global Stakeholder Management:

• Collaborate closely Market Tax and Finance professionals located across EMEA region to ensure tax compliance and reporting obligations are met across multiple countries.
• Partner with the business to ensure open lines of communication
• Foster a collaborative and high-performing environment that aligns with McDonald’s values and objectives.

Tax Compliance & Tax Accounting Oversight:

• Collaborate with market leadership across multiple countries to perform joint review and sign-off of corporate income tax and VAT filings.
• Support Markets in preparing market tax projections for US GAAP reporting including return-to-provision analysis and calculations subject to management discretion
• Stay updated on changes in tax regulations and communicate their implications appropriately to other stakeholders.
• Ensure market alignment with global business policies and procedures for tax reporting and compliance.
• Identify process, data, and technology synergies across global tax reporting.

Tax Strategy Planning, Governance & Controversy:

• Maintain a local market tax strategy and governance framework that aligns with the global tax strategy.
• Support local tax audits, settlements, and broader dispute resolution processes.
• Support Global Tax team in managing high-profile tax controversy matters, ensuring appropriate resourcing and a coordinated response.
• Collaborate with the local market leadership to identify and understand market-specific tax structuring opportunities.
• Work closely with regional leadership to identify and implement tax structuring opportunities at the local level.

Performance & Metrics:

• Adhere to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) related to tax compliance and reporting.
• Monitor performance metrics to identify areas for improvement and take proactive measures to meet or exceed targets.
• Collaborate with global team members to optimize workflow processes and ensure timely delivery of services.

Communication and Collaboration:

• Act as the primary Tax point of contact within the select countries for internal stakeholders.
• Coordinate with market tax teams to support audit requests and ensure compliance.
• Build and maintain strong relationships with global Tax leaders, Finance, Legal, and IT teams.

Who we’re looking for:

• A tax professional with extensive experience in direct and/or indirect tax compliance and reporting.
• Strong leadership and team management skills including proven experience in managing teams and delivering results through others.
• In-depth knowledge of global direct, indirect, and transfer pricing laws, regulations, compliance requirements, and US GAAP reporting.
• High degree of business acumen, understanding end-to-end finance and tax reporting processes and related dependencies
• Strong analytical and strategic thinking skills, with a proven ability to oversee detailed tax computations and compliance activities.
• Excellent interpersonal and communication skills, capable of building strong relationships with internal and external stakeholders.
• Experience working with third-party outsourced providers and familiarity with financial systems such as Oracle Cloud, Vertex, and OneSource.
• Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple activities simultaneously.

Qualifications

• Bachelor’s degree in Accounting, Finance, Taxation, or a related field; CPA, CMA, or other relevant professional certifications desirable
• Professional qualification in Tax and Accounting preferred

Additional Information

At McDonald’s we are People from all Walks of Life...

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind. These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”