Manager, Operations

2 Months ago • 2-3 Years • Facilities Management • $80,000 PA - $100,000 PA

Job Summary

Job Description

This Operations Manager position at Lionsgate's mid-size division in North Hollywood focuses on the efficient and smooth running of daily operations. Responsibilities include managing operations staff, overseeing workflows, tracking labor hours and expenses, managing facility needs and safety compliance, liaising with vendors, and administering various operational systems. The role requires strong logistics skills, personnel management experience, excellent communication, and attention to detail. Additional tasks include handling office space assignments, visitor management, mail and package handling, and participation in company events. The ideal candidate will have experience managing a team of at least five, possess excellent communication and organizational skills, and be able to handle multiple demands simultaneously.
Must have:
  • Exceptional logistics skills
  • Personnel management experience (2-3 years)
  • Handle multiple demands
  • Detail-oriented
  • First-rate communication skills
Good to have:
  • Knowledge of building systems
  • Understanding of building floor plans
  • Knowledge of electrical schematics and carpentry
Perks:
  • Full medical, vision, and dental coverage
  • Generous sick days, vacation days, and holidays
  • 401(k) company matching
  • Tuition reimbursement

Job Details

Job Title:  Manager, Operations

Department:  Operations & Supply Chain Management
Location: 

North Hollywood, CA, US, 91607

Summary of Position

A mid-size division of a publicly held company seeks an Operations Manager. The position helps ensure the efficient and smooth running of ongoing functions and supports the management of the day-to-day operations of its southeastern San Fernando Valley located offices. 

Responsibilities

  • Manage and track activities and workflows of operations staff; 
  • Oversee and note various aspects of operations such as the labor hours of operations staff, equipment, supplies, expenses;
  • Administer, direct and confirm completion of daily housekeeping tasks to maintain a clean and safe work environment and to ensure suitable tidiness;
  • Evaluate space needs, direct office assignments, and prepare workstations;
  • Liaise with other departments regarding office needs for staff, storage, and production shoots; 
  • Track the purchase, distribution, upkeep and disposal of craft services, office supplies, and equipment;
  • Oversee visitor tracking and needs, including space reservation requests, and ensure cleanliness and presentability of each space; 
  • Ensure protocols are in-place to satisfy client security requirements and update logs accordingly; 
  • Oversee mail and package collection, create labels, and coordinate drop-off of outgoing mail; 
  • Execute occasional company-wide communication, assist with planning and execution of company events;
  • Serve as point of contact for subleasees regarding operational, building, and IT issues; 
  • Memorialize best practices and procedures, and make all ongoing updates to the department record book;
  • Perform special projects/tasks as assigned by management.

Building Operations

  • Manage facility needs and oversee safety compliance for office spaces; 
  • Liaise with building management and day porter related to building needs and repairs; 
  • Schedule and plan operational needs for afterhours and on holidays;
  • Administer security systems, including hardwired cameras, cloud-based cameras, keycards, door keys, alarm system, and door keypads; 
  • Coordinate building closures and system outages with building management; 
  • Respond to after-hours facilities-related emergencies and decide appropriate course of action to resolve problems;
  • Coordinate response efforts to after-hours facilities-related emergencies and determine appropriate course of action to resolve issues;
  • Perform annual hazard inspection and execute application corrections. 

Vendor Management

  • Evaluate, oversee, and liaise with vendors/service providers and vet the quality of services and timely completion of projects;
  • Process vendor invoices and track billing and contract dates; 
  • Review and analyze written proposals from vendors/service providers and make recommendations to signer of agreements;
  • Maintain offsite storage database, schedule document drop-offs, pickups, and coordinate yearly document destruction. 

Database Administration

  • Regularly enter, track and evaluate various information collected and maintained on company databases regarding equipment maintenance (preventive and corrective maintenance) and other company assets;
  • Maintain database to track employee start and wrap dates, equipment assignments, and account access; 
  • Administrate operational systems such as keycards, telephone and voicemail software, cameras, alarms, and door codes. 

Qualifications and Skills

  • Must have exceptional logistics skills and must be experienced with logistical challenges;
  • Must have personnel management experience (2-3 years with experience in creating work schedules for no less than a five-person staff);
  • Must be able to balance competing demands in a very busy environment with flexibility to accommodate last minute changes and demands from multiple sources while maintaining professionalism and composure;
  • Must be cooperative and tactful style with professional, upbeat, and pleasant manner; “roll up your sleeves” team-player work style;
  • Must be able to make visual-spatial evaluations and quickly direct office space assignments and prepare workstations for an ever-changing work force;
  • Must be detail-oriented in inspecting, evaluating, and documenting the physical conditions of property for safety, cleanliness, and needed maintenance;
  • Must have first-rate written and verbal communication skills;
  • Should be able to review, synthesize, assess, and apply information from multiple sources to oversee/ensure optimal functionality of building systems (e.g., HVAC, fire/life safety equipment, security and surveillance systems);
  • Should have effective and clear communication skills (written and verbal) that conveys appropriate tone to different constituents;
  • Should be adept in basic Microsoft Office applications including Word, Excel, Outlook and other data programs that are used to arrange data;
  • Bachelor’s degree preferred;
  • Able to understand and interpret documents such as building floor plans and office layouts is a plus;
  • Knowledge of electrical schematics and carpentry is a plus.

Physical Requirements

  • Able to sit for lengthy periods, stand for long periods, walk quickly and climb stairs;
  • Able to climb ladders both indoors and outdoors in all weather conditions;
  • Able to physically inspect property at various heights;
  • Able to lift objects up to 40 lbs.

About the Company

Lionsgate (NYSE: LGF.A, LGF.B) encompasses world-class motion picture and television studio operations aligned with the STARZ premium global subscription platform to bring a unique and varied portfolio of entertainment to consumers around the world. The Company’s film, television, subscription and location-based entertainment businesses are backed by a 17,000-title library and a valuable collection of iconic film and television franchises. A digital age company driven by its entrepreneurial culture and commitment to innovation, the Lionsgate brand is synonymous with bold, original, relatable entertainment for audiences worldwide.

Our Benefits

  • Full Coverage – Medical, Vision, and Dental
  • Work/Life Balance – generous sick days, vacation days, holidays, and Impact Day
  • 401(k) company matching
  • Tuition Reimbursement (up to graduate degree)

Compensation

$80,000 - $100,000

EEO Statement

Lionsgate is an equal employment opportunity employer. All employees and applicants are evaluated on the basis of their qualifications, consistent with applicable state and federal laws. In addition, Lionsgate will provide reasonable accommodations for qualified individuals with disabilities. Lionsgate will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and federal law.  


Nearest Major Market: Los Angeles

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