Mobile Developer

1 Month ago • 2 Years + • Mobile Development

Job Summary

Job Description

The Mobile Developer will join the M&E support team, providing 16x7 support for mobile applications. This role involves maintaining and improving iOS applications to ensure system stability and user satisfaction. Responsibilities include identifying and resolving iOS issues, supporting code maintenance, monitoring app performance, participating in incident resolution, and contributing to a knowledge base. The role requires working in a rotational or flexible schedule to support 16x7 operations.
Must have:
  • 2+ years of iOS development experience using Swift.
  • Familiarity with Xcode, UIKit, debugging tools, and testing frameworks.
  • Understanding of app store deployment and version control (Git).
  • Ability to work in a rotational or flexible schedule for 16x7 support.
  • Proficient in English (written and verbal).
Good to have:
  • Experience with monitoring and logging tools (e.g., Stackdriver, Datadog, Splunk).
  • Exposure to CI/CD tools and mobile app deployment processes.
  • Prior experience in support or operational roles.
  • Experience working with global, multicultural teams.
Perks:
  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts

Job Details

We are seeking an Mobile Developer to join our M&E (Monitoring & Enhancement) support team. This role is part of a global engineering group delivering 16x7 support for mobile applications. As a member of this team, you will help maintain and improve iOS applications, contributing to system stability and user satisfaction. 


 

You will

  • Assist in identifying and resolving iOS issues in production environments. 
  • Support code maintenance and small enhancements to existing applications. 
  • Work closely with senior engineers to monitor app performance and reliability. 
  • Participate in incident resolution and documentation of support procedures. 
  • Contribute to a knowledge base of known issues and solutions. 
  • Assist with 16x7 support coverage activities, including shift transitions and escalation notifications. 

 

You have

  • Proficient in English (written and verbal).
  • 2+ years of experience in iOS development using Swift.
  • Familiarity with Xcode, UIKit, debugging tools, and testing frameworks.
  • Good understanding of app store deployment and version control (Git).
  • Interest in production support, troubleshooting, and continuous learning.
  • Good teamwork and communication skills.
  • Ability to work in a rotational or flexible schedule to support 16x7 operations.
  • Experience with monitoring and logging tools (e.g., Stackdriver, Datadog, Splunk).
  • Exposure to CI/CD tools and mobile app deployment processes.
  • Previous work in Agile/Scrum environments.
  • Experience working with global, multicultural teams.
  • Prior experience in support or operational roles. 

 

What We Offer:

  • Maternity and parental leave extra days
  • Competitive benefits packages
  • Vacation, compassionate leave, sick days, and flex days
  • Access to online services for families and new parents
  • Diversity and Inclusion Board with 12 affinity groups
  • Internal learning and development programs
  • Enterprise-wide employee discounts
  • And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages.  If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

 

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About The Company

Critical Mass is a team of 1,800 inspired folks based in 12 offices around the world, providing full-service digital capabilities for the greatest brands on Earth. Our secret sauce is our uncompromising design standards, our relentless focus on customers, and an ability to put powerful new technologies to work for our clients.


We work with the best—Apple, Nike, Mars Wrigley, Nissan, Diageo, Airbnb, BMW, BNY Mellon, Johnson & Johnson, and many more—brands who strive for connected digital ecosystems and unparalleled experiences. We help them get there by gaining deep insight into their consumers and orchestrating data, AI, design, media, and tech stacks around human stories.


We’re a global agency founded in Canada, but digital is our home. If you know us, then you know we’re a special, quirky place that attracts big talent and tiny egos. (We actually give out a “so f-n nice” award—lots of them). But just because we’re friendly doesn’t mean we’re not a force to be reckoned with. We’re driven. Relentless. And we live our values. We’re Critical Mass, but our friends call us CM. Please call us CM!

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