Modality Sales Specialist MR CLV, APAC

Job Title

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better.

Modality Sales Specialist MR CLV, APAC Market position is responsible to execute the go-to-market strategy and to ensure commercial success for the MR CLV business within APAC.

You are responsible for

· Owning Customer experience (CX) and customer satisfaction for the MR CLV (Customer Lifetime Value) business in the APAC region.

· Enabling commercial success of the MR CLV business focusing on SmartSpeed in the APAC region.

· Ensuring MR CLV SmartSpeed enablers are in place from the business / category to realize commercial plans.

· Executing MR CLV SmartSpeed Go-To-Market approach and growing plan for the APAC region or imaging business combination leveraging partners and exploring alternative business models with customers.

· Identifying changing regional situations or in region competitor moves and appropriate responses in region especially around MR CLV market segment.

· Supporting MR CLV strategic deals for the business in zone.

· Collaborating with the modality sales specialists and clinical team in zone for MR CLV business.

· Developing and implementing MR CLV sales strategies in cooperation with the Key Account Managers (KAMs) to meet financial and customer objectives.

· Managing APAC MR CLV performance, forecast, markets trends, competition and growth opportunities.

Goals to be achieved:

· Customer satisfaction, CX and CLV according to plan

· Operational excellence (meeting CSG, OIT according to plan with accurate forecasting)

· Regional growth plan realized (milestones, deliverables, metrics including MS ambitions on track)

To succeed in this role, you’ll need a customer-first attitude and the following

· Commercial leadership experience with proven results in the APAC Region.

· Experience within the Radiology/imaging domain and demonstrated understanding of the business value chain and key drivers.

· Solid experience in defining and deploying strategic plan with proven impact.

· Strong track record in building and leading high-performing and diverse teams.

· Strategic business acumen and strong customer focus.

· Demonstrated ability to lead transformational change.

· Broad international background and adaptative leadership style to connect and lead effectively across different cultures.

· Operational excellence and persistence in order to deliver the plan.

· Empathic leadership and ability to connect and inspire across a range of internal/external stakeholders.

· Strategic and business acumen.

· Operational excellence (and persistence in order to deliver on plan).

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
 

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.