P&C Content Specialist

Description

The P&C Content Specialist will play a key role within the Global People Experience & Services team, supporting the creation and maintenance of articles for manager self-service and employee self-service platforms. The role will involve drafting and reviewing articles, coordinating with Centers of Excellence (COEs) for approval, identifying gaps in employee needs and working with the team to ensure content is up-to-date. 

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. 

Responsibilities:

• Assist in the creation, organization and maintenance of employee facing, People & Culture related knowledge documents, guides, and FAQs using our knowledge management system.

• Review articles to ensure accuracy, relevance, and completeness. Ensure approval from the appropriate owner as outlined in the knowledge framework.

• Collaborate with Operations, Programs, and COEs to update and maintain articles for manager self-service and employee self-service platforms.

• Identify gaps in existing article content and conduct research to address employee needs effectively.

• Archiving outdated content and publishing new resources.

• Drive compliance to the knowledge management governance model.

• Conduct regular audits of the knowledge base to ensure accuracy, relevance and timeliness. 

• Collaborate with IT, P&C Tech and wider P&C Group to co-create future knowledge and AI support initiatives in line with strategic objectives. 

• Knowledge of industry best practices and trends in document management.

Skills and Qualifications:

• A Bachelor’s degree in Human Resources, Business Administration, Information Management or related field. 

• 3 years of experience in a similar position. 

• Excellent written and verbal communication skills in English with the ability to effectively translate complex information into user-friendly content.

• Experience in document management, content creation, and/or knowledge management.

• Strong attention to detail with organizational and time management skills.

• Ability to handle multiple tasks simultaneously and meet deadlines.

• Ability to work collaboratively and cross-functionally with teams.

• Proficiency in content management systems and document review processes.

• Familiarity with employee self-service platforms and understanding of user experience principles.

• Experience with Jira/Confluence a plus.

Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.  

Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1-510-713-4866 for assistance and we will get back to you as soon as possible .

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