Part-Time Operations Associate

1 Week ago • All levels • Operations

Job Summary

Job Description

As a Part-Time Operations Associate at Jackpocket's fulfillment center, you'll manage customer lottery ticket orders and redemptions, ensuring accuracy and efficiency. Responsibilities include processing orders, updating systems with real-time information, streamlining workflows, maintaining equipment, and supporting operational projects. The role requires flexibility to work weekends and holidays, experience in fast-paced environments, strong attention to detail, excellent customer service, and the ability to lift up to 25 lbs. You'll contribute to the success of Jackpocket's newest digital lottery courier product and shape the future of the industry.
Must have:
  • Manage customer orders and redemptions
  • Update systems with real-time information
  • Streamline workflows and meet deadlines
  • Maintain equipment and support projects
  • Excellent customer service and communication
  • Ability to lift up to 25 lbs
  • Flexible schedule, including weekends

Job Details

We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.

Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers.

The Crown Is Yours

As an Operations Associate, you’ll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You’ll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team’s success while enhancing the lottery experience for our customers.

What you’ll do as an Operations Associate 

  • Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. 

  • Keep our systems updated with real-time customer order statuses and tracking information.

  • Streamline and organize workflows to meet daily objectives and hit deadlines.

  • Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly.

  • Step in to support various operational projects as they arise, contributing to the team’s overall success.

What you’ll bring

  • Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance.

  • Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.

  • Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.

  • Exceptional customer service, communication, and time management skills.

  • Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting.

The US hourly rate for this full-time position is $15.00 - $19.00, plus benefits as applicable. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

#LI-SA1

Join Our Team

We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.

If this job posting does not include compensation information, this is due to a technical error that our team is working to resolve! We will repost this position with compensation information as soon as it is resolved. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Similar Jobs

Relax Gaming  - Accountant

Relax Gaming

Sliema, Malta (Hybrid)
2 Months ago
On Location - AP Associate - FIFA World Cup 26™

On Location

Miami, Florida, United States (On-Site)
4 Months ago
Lifelancer - Senior Data Scientist

Lifelancer

Bengaluru, Karnataka, India (On-Site)
6 Months ago
The Walt Disney Company - VFX Editor

The Walt Disney Company

London, England, United Kingdom (Hybrid)
1 Day ago
Ubisoft - Payment & Analyst Assistant - Internship

Ubisoft

Paris, Île-de-France, France (On-Site)
1 Month ago
Futurum Technology  - Financial and Legal Specialist

Futurum Technology

Wadowice, Lesser Poland Voivodeship, Poland (On-Site)
7 Months ago
Quizizz - Customer Success Intern

Quizizz

Bengaluru, Karnataka, India (Hybrid)
2 Weeks ago
ION - Technical Analyst - 8276

ION

Woking, England, United Kingdom (On-Site)
6 Months ago
Google - Retail Market Manager

Google

Tokyo, Japan (On-Site)
1 Week ago
Tesla - Service Advisor

Tesla

Dornbirn, Vorarlberg, Austria (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Nintendo - Intern - Business Intelligence

Nintendo

Redmond, Washington, United States (On-Site)
5 Months ago
Image Engine - Accounts Payable Clerk

Image Engine

British Columbia, Canada (Hybrid)
3 Weeks ago
ByteDance - Graduate Account Management, Beauty (Philippines E-Commerce)

ByteDance

Taguig, Metro Manila, Philippines (On-Site)
1 Week ago
Beghou Consulting - Consultant

Beghou Consulting

Pune, Maharashtra, India (Hybrid)
6 Months ago
SciPlay - Assistant Controller

SciPlay

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
Wargaming - Junior Finance Specialist (Financial Reporting Team)

Wargaming

Nicosia, Nicosia, Cyprus (Hybrid)
2 Weeks ago
SciPlay - Bookkeeper - Temporary Position

SciPlay

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
1 Month ago
PwC - Sustainability Manager (ESG) with German

PwC

Bucharest, Bucharest, Romania (On-Site)
6 Months ago
Tesla - Direct Purchasing Internship

Tesla

Brandenburg, Germany (On-Site)
2 Months ago
PwC - IN_Senior Associate|Oracle fusion Finance|Oracle|Advisory|Bangalore

PwC

Bengaluru, Karnataka, India (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Pueblo, Colorado, United States

The Walt Disney Company - Housekeeping Support

The Walt Disney Company

Kapolei, Hawaii, United States (On-Site)
2 Days ago
Meta - Software Engineer, Systems ML - SW/HW Co-design

Meta

Austin, Texas, United States (On-Site)
5 Months ago
NVIDIA - Director, Interconnect System Sourcing

NVIDIA

Santa Clara, California, United States (On-Site)
3 Months ago
Nintendo - Associate UI Artist (NST)

Nintendo

Redmond, Washington, United States (Hybrid)
11 Months ago
Google - Software Engineer, Semiconductor Manufacturing

Google

Fremont, California, United States (On-Site)
4 Days ago
Nagarro - Associate Engineer, Tech support

Nagarro

New York, United States (On-Site)
6 Months ago
The Walt Disney Company - Senior Data Engineer

The Walt Disney Company

Santa Monica, California, United States (On-Site)
1 Month ago
IGT - Game Mathematician IV - PlaySocial

IGT

North Dakota, United States (Remote)
4 Months ago
ByteDance - Research Scientist, Responsible AI

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Google - Senior UX Researcher, Google Kubernetes Engine

Google

Seattle, Washington, United States (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Operations Jobs

On Location - Venue Cluster Director, Venue Management (Central Region) – FIFA World Cup 26™

On Location

Dallas, Texas, United States (On-Site)
1 Month ago
Welevel - Head of Operations

Welevel

Munich, Bavaria, Germany (On-Site)
1 Month ago
Nintendo - Intern - Field Merchandising Operations

Nintendo

Redmond, Washington, United States (On-Site)
5 Months ago
DraftKings - Operations Associate

DraftKings

Tempe, Arizona, United States (On-Site)
2 Months ago
ByteDance - Benefits Program Manager

ByteDance

San Jose, California, United States (On-Site)
1 Week ago
Google - Operations Manager, GenAI, Trust and Safety, YouTube

Google

London, England, United Kingdom (On-Site)
1 Week ago
Krafton  - Milestone Review Process Manager

Krafton

Seoul, South Korea (On-Site)
1 Month ago
Tesla - Delivery Manager

Tesla

Maurepas, Île-de-France, France (On-Site)
2 Months ago
PlayStation Global - Chief of Staff, Legal & Public Policy

PlayStation Global

Aliso Viejo, California, United States (Hybrid)
1 Month ago
Rockstar Games - Customer Experience (CX) Live Operations Manager

Rockstar Games

Bengaluru, Karnataka, India (On-Site)
6 Days ago

Get notifed when new similar jobs are uploaded

About The Company

Boston, Massachusetts, United States (On-Site)

United States (Remote)

Boston, Massachusetts, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

New York, New York, United States (On-Site)

Boston, Massachusetts, United States (On-Site)

Plovdiv, Plovdiv Province, Bulgaria (Remote)

Boston, Massachusetts, United States (On-Site)

View All Jobs

Get notified when new jobs are added by DraftKings

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug