People Operations & Employee Experience

About Bluevine

Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit—all tailored to help entrepreneurs thrive. With best-in-class technology, advanced security, and a deep understanding of the small business community, we’re empowering entrepreneurs to grow with confidence.

Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, we’ve been supporting SMBs since 2013, serving over 500,000 customers nationwide and growing a dynamic global team of 500 people. Our mission? To fuel small businesses with the financial tools they need to succeed.

At Bluevine, you’ll be part of a collaborative, fast-paced team that’s reshaping the future of banking. Ready to make an impact?

This is a hybrid role. At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline.

ABOUT THE ROLE:

Job Overview:

As the People Operations and Employee Experience Analyst, you will play a key role in delivering high-quality HR operational support and driving initiatives that enhance the employee experience throughout the entire lifecycle—from onboarding to exit. You’ll partner closely with India and Global People Team, managers, and employees to ensure our internal People systems, processes, and touchpoints are efficient, compliant, and people-centered.

Responsibilities

People Operations

• Manage day-to-day HR operations including onboarding, offboarding, data management, HRIS updates, and compliance documentation.
• Ensure HR systems (e.g., HRIS, payroll integrations) are updated and maintained accurately.
• Administer employee lifecycle processes such as role changes, leaves, benefits coordination, and verifications.
• Partner with global People and cross-functional teams to support key programs and audits (e.g., internal controls, compliance tracking).

Employee Experience

• Drive initiatives that enhance employee engagement, well-being, and satisfaction.
• Own and improve touchpoints such as onboarding experience, employee feedback channels, and internal communications.
• Coordinate employee engagement programs, recognition efforts, and events in alignment with company culture.
• Support employee surveys, analyze feedback, and partner with stakeholders to implement action plans.

Data and Analytics

• Maintain People dashboards and deliver reporting on key metrics such as headcount, attrition, onboarding timelines, and experience KPIs.
• Use data to identify gaps, process inefficiencies, and areas for improvement in employee experience and HR operations.

Requirements:

• Master’s degree in human resources, or a related field.
• 2 to 4 years of proven experience in HR operations, people programs, or employee experience roles, preferably in a high-growth or tech/startup environment.
• Strong knowledge of HR processes, tools, and systems (experience with HRIS, ticketing tools, and analytics dashboards a plus).
• Excellent interpersonal and communication skills with a strong focus on employee service and empathy.
• Highly organized and detail-oriented, with the ability to manage multiple priorities simultaneously.
• Analytical mindset with experience using data to drive decision-making and improve HR processes.
• Demonstrated ability to work independently, collaborate cross-functionally, and thrive in a fast-paced, evolving environment.

Benefits & Perks

• Excellent group health coverage and life insurance
• Stock options
• Hybrid work model
• Meal allowance
• Transportation assistance (terms and conditions apply)
• Generous paid time off plan, Holidays
• Company-sponsored mental health benefits
• Financial advisory services for both short- and long-term goals
• Learning and development opportunities to support career growth
• Community-based volunteering opportunities