Senior PR Manager, Business Banking

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

📍London OR UK Remote | 💰£78,200 - £100,000 Benefits | Hear from the team ✨ 

💼 The Role

If you love telling entrepreneurial stories, driving ambitious PR strategies and are passionate about what Monzo is doing, this could be the role for you! We're looking for an experienced PR professional to join our team as a Senior PR and Communications Manager for Monzo Business, an area of Monzo that now supports more than 600,000 small and medium-sized businesses and is growing fast, attracting a wider variety of businesses than ever before. 

You will have strong experience managing successful PR activities and campaigns for an SME audience and managing day-to-day activities as part of a busy press office.  You'll be working closely with the Monzo Business team, from marketing and engineering to product, to devise and execute on PR strategies that support business goals and showcase the best of Monzo Business. You'll need to be an exceptional communicator and a strong collaborator with the ability to multitask.

This role is for a strategic planner and doer, you see the big picture but are not afraid to get your hands dirty and approach projects in a collaborative manner. 

You'll report to the VP of Communications and join a growing team which includes a Director of Corporate Communications, two Senior PR and Communications Managers, a Senior Corporate Communications Manager and a PR Manager.

🔑You’ll play a key role by…

• Leading the PR strategy for Monzo Business, shaping how we communicate our value and impact.
• Working with internal teams to develop and pitch expert commentary, opinion pieces, and speaker opportunities that showcase Monzo’s expertise and perspective on business banking trends
• Building relationships with key media and journalists 
• Acting as a trusted advisor to senior leaders within Monzo Business on how to approach external communications, media engagement, and narrative development
• Driving and supporting ambitious PR strategies for new Monzo Business products launches 
• Showcasing the  success stories of our business banking customers in the press
• Managing press inquiries
• Collaborating across teams to uncover compelling stories relevant to an SME audience
• Mining data and insights to create engaging media stories
• Being an excellent team player within a growing, high-performing team

🤩We’d love to hear from you if…

• A proven track record of securing impactful media coverage for a business audience.
• Stellar written and verbal communication skills.
• Experience thriving in a fast-paced and dynamic environment.
• Examples of how you've raised the bar on projects, demonstrating both innovative creativity and outstanding results.
• Experience managing diverse stakeholders and successfully collaborating with multiple internal teams.
• A genuine passion and ambition for the Monzo brand and our mission!

🙌What’s in it for you

💰£78,200 - £100,000 ➕ share options.

📍This role can be based in our London or Cardiff office, or distributed working within the UK (with regular meetings in London and potential international travel).

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.

📚Substantial learning budget each year for executive development, conferences, and industry engagements.

🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide comprehensive support for your work-from-home setup.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 4 key steps

• Recruiter call
• Interview with the Hiring Manager
• Role Specific & Behavioural Interview
• Leadership Final

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to livsmith@monzo.com You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

#LI-KS1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊