Senior Salesforce Lead Engineer
Job Summary
Job Description
Brillio is a rapidly growing digital technology service provider, partnering with Fortune 1000 companies to leverage innovation for a competitive edge. They focus on seamless integration of cutting-edge digital and design thinking skills with client satisfaction. As a Senior Lead Engineer, you will collaborate with business users and analysts to gather requirements, translate them into scalable technical designs, and lead the creation of functional and technical documentation. You will engage with stakeholders, prioritize features, gather feedback, and support User Acceptance Testing (UAT). Proficiency in Salesforce Sales Cloud, including Territory Planning, Opportunity Management, Sales Automation, and Forecast Management, is essential. Experience with JIRA and ServiceNow for request handling is also required. You will develop and deploy custom solutions using Apex classes, triggers, and Lightning Web Components (LWC), and maintain custom APIs, batch jobs, and integrations.
Must have:
- 5+ years hands-on Salesforce experience
- Salesforce Sales Cloud expertise
- Territory Planning
- Opportunity Management
- Sales Automation
- Forecast Management
- Salesforce flow
- Apex classes, triggers, LWC
- SOQL, SOSL
- Custom APIs, batch jobs, integrations
Good to have:
- Collaborate with business users
- Gather requirements
- Write functional specifications
- Translate business requirements
- Create functional and technical documentation
- Prioritize features
- Gather feedback
- Support UAT
- Familiarity with JIRA
- Familiarity with ServiceNow
- Experience with Reports/Dashboards
- Experience with forecasting
Perks:
- Focus on customer journeys
- Partnerships with leading CRM and CX Platforms
- Drive significant impact on profitability & customer advocacy
- Great Place to Work® certification
5 skills required
Job Details
About Brillio:
Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.
Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification year after year.
Senior Lead Engineer
Primary Skills
Job requirements
- Salesforce Sales Cloud, Territory Planning, Salesforce Sales Cloud-Opportunity Management, Salesforce Sales Cloud-Sales Automation, Salesforce Sales Cloud-Forecast Management
Job requirements
- 5+ years hands-on Salesforce experience
- Collaborate with business users and analysts to gather requirements and write functional specifications
- Translate business requirements into scalable and maintainable technical designs
- Lead or contribute to creation of functional and technical documentation
- Engage directly with stakeholders to prioritize features, gather feedback, and support UAT
- Familiarity working with JIRA and ServiceNow to handle requirements/requests
- Experience with Salesforce flow, develop and deploy custom solutions using Apex classes, triggers, LWC
- Proficiency in Sales cloud features: Opportunity management, lead conversion, Reports/Dashboards, forecasting etc
- Participate in code reviews, design discussions and sprint planning
- Strong experience with SOQL, SOSL
- Develop and maintain custom APIs, batch jobs, and integrations with 3rd-party platforms
To know more about Brillio CES: https://www.brillio.com/services-customer-experience-services/
Why should you apply for this role?
- Brillio helps clients deliver authentic and responsive experiences that drive significant impact on profitability & customer advocacy through data-led experience reimagination, focus on customer journeys and partnerships with leading CRM and CX Platforms.
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Equal Employment Opportunity Declaration
- Brillio is an equal opportunity employer to all, regardless of age ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
- #LI-UV1
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