About the Role
You opened the Gojek app to book a ride or added food to the cart but couldn't complete the transaction, so you received a push notification as a reminder to complete the transaction on Gojek app. Behind the scenes, we run numerous data streaming & batching jobs and machine learning models within seconds to provide you with the best possible experience. However, identifying the right user, personalizing content, analyzing user journey & adhering to SLAs on a scale of quarter of billion notifications and churning petabytes of data everyday is more challenging than it should be. That's where our team comes in. Our promise to marketing teams, business teams and product managers is simple: focus on your core responsibilities while we handle the complex engineering problems.
You would be tasked with building Customer engagement products like cross channel marketing, app personalization, product analytics, engagement analytics etc which requires understanding end-to-end use-cases and challenge the status quo at all times by reviewing current engineering techniques and tools and scout for opportunities and fundamental engineering changes that would bring agility, reliability to enable more business opportunities.
About the Team
We are a team of developers, designers and product managers with diverse academic, professional and personal backgrounds but united by the passion to enrich Data Platform & Analytics at Gojek through sound methods and ease of use. Working alongside the Product Managers, BI Analytics and Product Engineers, we are predominantly concerned with utilizing and translating data into critical information that can be used to make sound business decisions.
This includes gathering any new data points, and working closely with various business teams to capture, connect, and convert any data changes into useful knowledge in guiding our next steps to create a meaningful business impact.
Along with our desire to utilize smart technology and innovative engineering strategies to make people’s lives easier, our team also bonds over our shared love for reading, gaming, and drinking lots of coffee. We work hard and play hard, and believe it or not, we actually enjoy each other’s company!