Senior Unified Solutions Advisor

2 Months ago • 6-10 Years • Business Development

Job Summary

Job Description

The Senior Unified Solutions Advisor is a key member of a transformational sales team revolutionizing service sales. This role focuses on generating and closing Microsoft Enterprise Unified Support opportunities, ensuring customer support throughout product lifecycles. Responsibilities include leading consultative customer conversations, collaborating on cross-sell/up-sell opportunities, and managing the end-to-end sales process. The ideal candidate possesses deep business acumen across Microsoft's product portfolio, strong solution sales skills, and experience orchestrating virtual teams to achieve sales targets. Technical expertise and knowledge of various industries are crucial. The role involves prospecting, qualifying, solutioning, and closing business, ensuring customer satisfaction and business value.
Must have:
  • 8+ years Cloud solution sales or pre-sales experience
  • Lead consultative customer conversations
  • Collaborate on cross-sell/up-sell opportunities
  • Manage end-to-end sales process
  • Orchestrate virtual teams
Good to have:
  • Background in Technology consulting firms
  • Master's Degree in Business Administration

Job Details

Overview

Do you want to be a part of a transformational sales team that is revolutionizing the way we sell our services?  We are looking for professional sellers who are innovative thinkers with informal leadership skills that work well within teams with competing priorities to achieve a common objective. 

 

A Unified Support Solution Area Advisor focuses on generating and qualifying leads, drives, and closes Microsoft Enterprise Unified Support opportunities, and remains engaged with our customers to ensure they are supported throughout all stages of their product lifecycles. Unified Support Solution Area Specialists leverage Microsoft’s more than 20 years of expertise with input from enterprise customers worldwide to provide a tailored cloud services model that drives impact across our customers’ Microsoft investment.

 

As a Unified Support Solution Area Advisor, you will develop deep business acumen across Microsoft’s portfolio of products and services and hone your solution sales and networking capabilities by leading consultative customer conversations and collaborating on the planning, orchestration, and execution of end-to-end cross-sell and up-sell opportunities with internal, external, and partner stakeholders. This will also involve sales execution and sales excellence, business value selling, scaling and collaboration and innovation and capability growth.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications 

  • 8+ years of Cloud technology-related solution sales or pre-sales experience
    • OR Bachelor's Degree in Information Technology, in Business Administration, or related field AND 6+ years of Cloud technology-related solution sales or pre-sales experience
    • OR equivalent experience

 

Preferred Qualifications 

  • 10+ years of Cloud technology-related solution sales or pre-sales experience
    • OR Bachelor's Degree in Information Technology, or related field AND 8+ years of Cloud technology-related solution sales or pre-sales experience
    • OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 7+ years of Cloud technology-related solution sales or pre-sales experience
  • Background in Technology consulting firms such as Global Systems Integrators and Advisory Consulting Firms will be preferred

 

Responsibilities

  • You will orchestrate a virtual team and assess customer needs to develop strategies that proactively build a stakeholder network to accelerate and close opportunities, drive a robust deployment, and remove blockers to consumption.
  • You will propose the proper solution tailored to the customer’s specific needs through an understanding of your customers’ business and technology priorities, governance, decision making and budgetary processes as they apply to each relevant customer’s business decision makers.
  • You will lead sales orchestration with the Account team, the Solution Area Cloud Specialists and the Customer Success Account Manager to proactively drive deal closure by identifying and aligning internal stakeholders as well as leveraging and expanding relationships with partners.
  • Technical Expertise: You will lead BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to inform decisions on pursuit or withdrawal.
  • You will be responsible for prospecting, qualifying, solutioning and closing business in your assigned territory. You will manage the end-to-end sales including ensuring continuous engagements to ensure customer satisfaction and business value around delivery success of your assigned territory through intentional selling driven by customer research; account planning; compete planning; risk planning; outcome-based & business value selling; and forecasting and pipeline management to pursue high-potential customers and manage Unified solutions across the organization.
  • You will apply and encourage an innovative point of view during client interactions to identify new opportunities, grow client capabilities, and guide sellers and customers through a specific focus on knowledge of a specific industry or industries (e.g., healthcare, education, technology, finance) including trends, competition, etc. to establish point of view. Additionally, you will inform the Go To Market (GTM) strategy for solution sales motions and champion customer asks, blockers and escalations to progress deals faster into closure.

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