Solutions Engineer II

Solutions Engineer II
Location - Mumbai, India (Remote)

Vimeo is looking for a Solutions Engineer to join our team!

Why join the SE team at Vimeo?

By joining Vimeo you will be part of our growing Solutions Engineering team, working with our diverse customer base to interpret and evaluate their needs and communicate how Vimeo can help. Your key focus will be bringing the power of video to some of the largest global Enterprises with a video platform that is innovative, intuitive and secure. You will work closely with colleagues who are passionate about video technology, are diverse, and value an inclusive workplace. The SE team lives and breathes Vimeo’s six key principles:

1. Champion The Customer - We put the customer at the heart of every story
2. Chase Excellence - We pursue excellence through continuous learning, viewing failure as a stepping stone to success
3. Own It - We take responsibility and lead with integrity
4. Say It - We embrace diverse perspectives, speak candidly, and unite to take action
5. Believe In The Power Of We - We know that together, we can achieve more
6. Think in 10x - We think big, innovate boldly, and push boundaries

Who we’re looking for:

The ideal candidate is someone who is a curious, natural storyteller and presenter. A technology enthusiast who can learn quickly and is excited by the opportunity to do so. Someone who loves to build strong relationships and win as a team. Ultimately, someone who has the ability to explain complex concepts in a simple, easy to understand way.

What you’ll do:

• Work with companies across varying industries, evaluating their requirements and helping them solve their video hosting, monetization, and live streaming needs.
• Prepare and deliver value-based demonstrations by highlighting our outstanding and industry-leading features as a Vimeo Expert.
• Understand customer requirements, design and validate proposed solution workflows, and document these both for both internal and external stakeholders.
• Work closely with prospects to plan and execute RFPs, product evaluations, and security questionnaires.
• Contribute to Vimeo’s product development by collecting and providing customer feedback to our Product and Engineering teams.
• Grow technically and professionally in a collaborative and inclusive environment with opportunities to learn and share with others.

Skills and knowledge you should possess:

• 3+ years as a Sales Engineer, Solutions Consultant or Solutions Architect in a SaaS environment
• Enterprise technology knowledge and expertise, including technical and security challenges, integrations into SSO and network environments
• Ability to communicate and collaborate patiently and optimally with both technical and non-technical teams
• Possess a strong customer focus
• Can work independently, adapt quickly and maintain a positive attitude
• Understanding of live and on-demand video workflows preferred

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