Strategic Alliance Operations Analyst

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. 

Being a Strategic Alliance Operations Analyst at iManage Means… 

You will join our evolving team as we develop our Alliance Partner Network and comprehensive partner ecosystem.  Working closely with our Revenue Operations functions and external alliances, you will ensure data rigour and quality to how we co-sell with these large organisations, bringing an analytical eye to observe and highlight trends.  As the Strategic Alliance Operations Analyst, you will be a key communicator across our internal teams to support our goals and enable our customer-facing teams to be set up for success.  Your responsibilities will include researching and highlighting incentive opportunities across a diverse range of strategic prospects to enable iManage to collaborate and sell with, as well as deliver better outcomes for our customers. 

Here is what one of our leaders, Senior Director of Strategic Alliances (David Moseley), has to say about the role: “This is a great opportunity to make an impact as your efforts will ensure iManage is getting the most out of the Strategic Alliance Programs we are involved in. This is also a great chance to get wide exposure to different areas of the business through internal collaboration and have a clear path to growth as the role will grow as you do.” 

iM Responsible For… 

• Ensuring data quality between Alliance CRM platforms to support reporting and tracking opportunities in a consistent and repeatable manner.   
• Creating a single source of truth by tracking metrics to allow for more comprehensive reporting of all incentives we are involved with.  
• Researching and summarising Alliance co-sell incentive programs to identify and recommend those that are most opportunistic for iManage.   
• Partnering closely with Finance and Revenue Operations as well as the larger Strategic Alliance team.   
• Defining and tracking metrics and KPIs to measure success, performance, and satisfaction, ensuring accountability and facilitating continuous improvement.  
• Contributing to operational excellence by supporting efforts to refine the end-to-end operational processes, technology, and tools around the Strategic Alliance.  

iM Qualified Because I Have… 

• 1-2+ years of experience working with data in a business setting.  
• Experience in data entry and data quality across disparate systems.   
• Ability to offer solutions for process improvement and driving efficiencies.   
• Experience analysing data and metrics to generate actionable insights.  
• Excellent communication skills, both written and verbal.  
• A devotion to understanding data requirements within the context of Strategic Partnerships and an eagerness to deliver scalable, robust solutions that meet those requirements.  
• A passion to be a thought leader and work collaboratively within a team.  
• A creative mindset with a desire to explore new technologies and create innovative solutions.  
• Bachelor's degree in business administration, operations management, or related field OR at least two years of relevant professional experience.  

Bonus Points If I Have... 

• Experience working with large vendor co-sell programs such as Microsoft, ServiceNow, Salesforce etc.  
• Knowledge of proper CRM/PRM tools such as Salesforce CRM, Microsoft Dynamics, or Microsoft Partner Centre.  
• Experience partnering with a wide variety of partner types/business models and stakeholders at varied levels.  

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! 

iM Getting To… 

• Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!  
• Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.  
• Own my career path with our internal development framework. Ask us more about this!  
• Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.  
• Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.  
• Enjoy flexible work hours that empower me to balance personal time with professional commitments.  
• Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.  

iManage Is Supporting Me By… 

• Creating an inclusive environment where you’re encouraged to help shape the culture by bringing your unique perspective, not just by fitting in.  
• Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks.  
• Rewarding me with an annual performance-based bonus.  
• Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay)  
• Matching my pension contribution (up to 6%)  
• Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs.  
• Providing Group life cover, including life insurance, income protection, and critical illness protection.  
• Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed  
• Having multiple company wellness days each year to prioritise mental health and well-being.  
• Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.  

iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review. 

About iManage… 

At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications.  

We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.  

So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do.  

Whoever you are, whatever you do, however you work. Make it mean something at iManage. 

iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Learn more at: www.imanage.com  

Please see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/  

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