Subject Matter Expert (SME) - Production Optimization
Job Summary
Job Description
As a Production Optimization specialist, you will bring extensive industry experience to support customers in their data-driven production optimization journey. You will act as a Subject Matter Expert (SME), guiding and supporting delivery projects with a focus on enhancing production performance across various industries. The Production Optimization SME will work closely with Project Managers, Global Customer Success (GCS), Account Executives (AE), TechSales, and the Product organization. You will be responsible for ensuring the value of customer delivery projects and providing the right technical recommendations for both short- and long-term success. This role requires interacting with customers, project delivery teams, and internal stakeholders to effectively communicate technical and strategic aspects, ensuring quick time to value for our customers in alignment with Cognite's strategy.
Must have:
- Be a trusted advisor for customers and delivery teams.
- Build and maintain strong relationships with stakeholders.
- Identify customer's pain points using technical SME knowledge.
- Translate the customer voice into the project scope.
- Ensure customer feedback on Cognite’s product and deliverables.
- Create a demo story and supporting material for customer projects.
- Provide on-site technical support to clients and partners.
- Coach and mentor technical teams in their everyday work.
- Collaborate with Sales, Tech Sales, Product to stay updated.
- Minimum of Bachelor's degree in a relevant technical field.
- Minimum of 5+ years of full-time work experience in production engineering.
- Provide solutions to optimize production aspects.
- Design and troubleshoot artificial lift systems.
- Using multiphase flow simulators such as Prosper, Gap and Pipesim.
- Analyze reservoir and production data to discover opportunities to increase production and reserves.
- Analyze wells performance and developing workover operations to enhance production.
- Conducting flow assurance studies on a field level.
- Understand the challenge of technical solutions for production data management systems.
- Be familiar with relevant technology such as Big Data, Business Intelligence, and Machine Learning.
- Excellent presentation, coaching, and proactive communication skills.
- Ability to talk to different levels of customer organization.
- Self-motivated with a results-oriented mindset.
- Ability to work independently and as part of a collaborative team.
- Proficiency in English is a requirement.
Good to have:
- Experience with Python is a plus
Perks:
- Join an organization of 70 different nationalities with Diversity, Equality, and Inclusion (DEI) in focus
- ITPL office location (Bengaluru)
- A highly modern and fun working environment with a sublime culture across the organization
- Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
- Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
- Join our HUB to be part of the conversation directly with Cogniters and our partners.
- Hybrid work environment globally
8 skills required
Job Details
About Cognite
Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.
Learn more about Cognite here
Our values
Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves “How do I add value to my team, to my company, and most importantly - to our customers?”
Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success.
Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth.
About Global Customer Success
In Global Customer Success, we build a quality company that helps our customers (and employees!) achieve their desired outcomes with Cognite. We take ownership to ensure that value moves beyond a paper exercise, and is being realized in practice. We have a relentless focus on innovation, ensuring we fully utilize our peoples' capabilities. We strive for happy and thriving employees, working with engaged customers to expand their usage and impact, and bring back feedback to improve our products. Within Global Customer Success, we emphasise developing repeatable and scalable offerings to maximize the outcomes of our investments as a company.
About the role
As a Production Optimization specialist, you will bring extensive industry experience to our Data Science and Customer Success teams, helping them and other parts of Cognite support our customers in their data-driven production optimization journey. You will act as a Subject Matter Expert (SME), guiding and supporting delivery projects with a focus on enhancing production performance across various industries.
The Production Optimization SME will work closely with Project Managers, Global Customer Success (GCS), Account Executives (AE), TechSales, and the Product organization. You will be responsible for ensuring the value of customer delivery projects and providing the right technical recommendations for both short- and long-term success. This role requires interacting with customers, project delivery teams, and internal stakeholders to effectively communicate technical and strategic aspects, ensuring quick time to value for our customers in alignment with Cognite's strategy.
To be successful in this position, we expect you to leverage your P&O domain expertise combined with Industrial DataOps technology (that will become an expert in) to:
- Be a trusted advisor for our customers, prospects and delivery teams, with the ability to drive and guide, define and develop the right solutions/use cases aligned with the Production and Optimization domain and customer needs
- Build and maintain strong relationships with key stakeholders, ensuring customer satisfaction throughout project delivery and beyond
- Leverage in-depth technical SME knowledge to quickly identify customer's pain points and the value based on the interactions with the customer to guide short and long-term value outtakes
- Translate the customer voice into the project scope and its execution
- Ensure customer feedback on Cognite’s product and deliverables
- Demonstrate how Cognite Data Fusion and Cognite Applications can be used to solve the critical challenges that lead to realizable value at scale now and in the future and increased user adoption and Cognite technology stickiness
- Create a demo story, visualisation and supporting material for customer implementation projects
- Provide on-site technical support to clients and partners
- Coach and mentor technical teams, esp. data scientists, in their everyday work to ensure the technical and business value of the deliveries
- Collaborate with Sales, Tech Sales, Product, and Partners to stay up to date on the latest strategy, and capabilities, provide customer feedback and contribute to the development of repeatable and scalable solutions and products agnostic to customer or industry, as far as possible.
Ensure a good feedback cycle to:
We believe most of these should match your experience
- A minimum of Bachelor's degree in a relevant technical field (e.g., Petroleum engineering, Chemical Engineering etc.)
- A minimum of 5+ years of full-time work experience in production engineering
- Providing solutions to optimize the production with respect to near well-bore, completion and pipelines/network aspects
- Design and troubleshoot artificial lift systems including ESPs, Gas-lift systems and sucker rod pumps
- Using multiphase flow simulators such as Prosper, Gap and Pipesim
- Analyzing reservoir and production data to discover opportunities to increase the production and reserves of a field
- Analyzing wells performance and developing workover operations to enhance production
- Conducting flow assurance studies on a field level to eliminate issues such as corrosion, scale, wax, hydrates, and slugs
- Understand the challenge of technical solutions for production data management systems and passionate about making a change with data-driven production optimisation
- Be familiar with relevant technology, such as Big Data, Business Intelligence, and Machine Learning
- Experience with Python is a plus
- Excellent presentation and coaching and proactive communication skills
- Ability to talk to different levels of customer organization: data engineers to C-level executives
- Self-motivated with a results-oriented mindset
- Ability to work independently and as part of a collaborative team
- Proficiency in English is a requirement
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Join the global Cognite Community! 🌐
- Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝
- ITPL office location (Bengaluru)
- A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more
- Flat structure with direct access to decision-makers, with minimal amount of bureaucracy
- Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries
- Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.
- Hybrid work environment globally
Why choose Cognite? 🏆 🚀
Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainabilityfor clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! 🥇 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇
Apply today!
If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -
We encourage you to follow us on Cognite LinkedIn; we post all our openings there.
Equal Opportunity
Cognite is committed to creating a diverse and inclusive environment at work and is proud to be an equal opportunity employer. All qualified applicants will receive the same level of consideration for employment; everyone we hire will receive the same level of consideration for training, compensation, and promotion.
We ask for gender as part of our application because we want to ensure equal assessment in the recruitment process. Your answer will help us reach this commitment! However, the question about gender is optional and your choice not to answer will not affect the assessment of your application in any way.
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