Trade In Advisor

4 Days ago • All levels • Business Development • Operations

Job Summary

Job Description

The Trade-In Advisor at Tesla is responsible for the day-to-day functions of trade-ins and used car operations. This role involves coordinating with various teams (Used Car, Sales, Service, Delivery) to determine competitive market values for trade-in vehicles using current market data and software. Key responsibilities include ensuring proper processes and documentation are followed, serving as the point of contact for trade-in matters, providing training and support to the sales team on improving trade-in attachment rates, managing logistics for incoming trades and their disposal, and collaborating with the Service team on used Tesla inspections and repairs. The ideal candidate will possess advanced computer skills (MS Office Suite), strong attention to detail, and a passion for sustainable energy.
Must have:
  • Advanced computer skills (MS Office)
  • Attention to detail
  • Market knowledge of used vehicles
  • Coordinate with multiple teams
  • Process trade-in documentation
  • Provide training and support
  • Manage logistics and disposal
  • Passion for sustainable energy
  • Valid driver's license

Job Details

What to Expect
The primary goal of a Trade-in Advisor is to carry out all Trade-in and Used car day-to-day functions. In addition, this role works closely with the Order Operations, Sales and Delivery teams to provide guidance and support for all Trade-in and Used-Car matters.
What You’ll Do
  • Coordinate with the Used Car, Sales, Service and Delivery teams to provide a competitive
    market value for customer trade-in vehicles using up to date market knowledge, current databases and programs.
  • Ensure all relevant processes are followed and correct documentation is provided before or at the point of Trade-in
  • Be the point of contact for the NSW / ACT team for all operational trade-in matters
  • Provide training and direct feedback/support to the local Tesla Sales teams to assist them in improving Trade-In Attachment rates.
  • Provide and manage on the ground logistics for all incoming trades as well as their disposal
  • Collaborate with Service to manage Used Tesla inspection and repair
What You’ll Bring
  • The ideal candidate is a highly motivated and intelligent self-starter with the desire for constant process improvement and the ability to work under pressure in a fast-paced environment
  • Advanced computer skills; proficiency with MS Office (Excel, Word, PowerPoint)
  • Is highly attentive to detail to ensure accuracy and expediency in responding to the needs of the Sales team
  • Positive, enthusiastic and passionate about the advances in sustainable energy.
  • Driver’s License with a clean driving record
  • Must have an interest in the automotive industry

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