Account Manager

1 Month ago • All levels

Job Summary

Job Description

As an Account Manager, you will be responsible for cultivating strong business relationships with B2B clients, focusing on optimizing their performance and ensuring the successful delivery of games. You will develop and implement advertising campaigns, contribute to growth strategies, and assist in preparing market reports. The role also involves participating in customer events and trade fairs, along with managing accounts based on KPIs. The position requires proactive communication, adaptability, and a team-oriented approach, working in a hybrid model. Successful candidates should be prepared to travel to industry events, ideally bringing experience in B2B sales, and possess strong self-organization and empathy. You'll have a hand in developing growth strategies, preparing market reports, and working interdisciplinary. You will also be involved in customer events, trade fairs, and sponsoring events.
Must have:
  • Experience in CRM or casino management.
  • Strong organizational and communication skills.
  • Proactive in responding to customer needs.
  • Ideally have experience in B2B sales.
  • Strong communication skills and empathy.
  • A high degree of self-organisation.
Good to have:
  • Experience in VIP management.
  • Experience in an operator environment.
  • Good command of English and other European languages.
  • Ability to communicate well in German.
Perks:
  • Corporate values in a collaborative working environment.
  • Sustainable corporate growth.
  • Hybrid working model: flexibility in work hours and location.
  • High-quality office in Berlin-Mitte.
  • Intensive, structured onboarding program.
  • Learning & Development in the GAMOcademy.
  • Annual development dialog and development measures.
  • Health-Care - company health insurance, Mental Health Platform & Bike Leasing.

Job Details

What you will do:

  • You are responsible for building strong and sustainable business relationships with our global B2B customers.
  • Your focus is on optimizing customer performance and ensuring the successful delivery and placement of our games.
  • A high level of customer satisfaction is particularly important to you.
  • You develop advertising campaigns and implement them together with your customers
  • You make a significant contribution to the development of growth strategies.
  • You support the preparation of market reports and analyses and working interdisciplinary.
  • You will be involved in customer events, trade fairs and sponsoring events.
  • You are no stranger to KPI-based account management.

Who you are:

  • You have experience in CRM management, VIP management or casino management in an operator environment. 
  • You have strong organizational and communication skills and proactively respond to customer needs. You are adaptable and outgoing.
  • You enjoy travelling to industry events and customer meetings in Europe and other regions.
  • You ideally bring rich experience in B2B sales.
  • You will work remotely and are ideally based in Malta or near our headquarter in Berlin.
  • You are a team player with strong communication skills and above-average empathy when dealing with different personalities.
  • You have a high degree of self-organisation and self-reflection for working within a hybrid, collaborative working model.
  • You have a can-do mentality and are passionate about moving things forward.
  • You have a very good command of English and other European languages. Ideally, you can communicate well in German.

What you will like:

  • Corporate values in a collaborative working environment.
  • Sustainable corporate growth.
  • Hybrid working model: maximum flexibility in terms of working hours and location.
  • High-quality equipped office in Berlin-Mitte as a central location for meetings if needed.
  • A warm welcome as part of an intensive, structured onboarding program.
  • Learning & Development in the GAMOcademy.
  • Annual development dialog and targeted development measures.
  • Health-Care - company health insurance, Mental Health Platform & Bike Leasing.

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About The Company

Berlin, Berlin, Germany (Hybrid)

Berlin, Berlin, Germany (Hybrid)

Berlin, Berlin, Germany (Hybrid)

Berlin, Berlin, Germany (Hybrid)

Berlin, Berlin, Germany (Hybrid)

Berlin, Berlin, Germany (Hybrid)

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