Assistant Manager, Human Resources (People Services)
Job Summary
Job Description
This role focuses on ensuring efficient and accurate delivery of HR services, driving team excellence, and fostering a high-performance culture. The Assistant Manager, Human Resources (People Services) will manage end-to-end payroll processes, ensuring accuracy, timeliness, and compliance with statutory requirements like EPF, SOCSO, EIS, and income tax. Responsibilities include overseeing timely statutory payments, resolving requests promptly, staying updated on payroll regulations, preparing reports, supporting audits, and implementing solutions for process inefficiencies. The role also involves establishing systems for effective request tracking, enhancing work output quality, and championing a high-performance culture within the People Services team through guidance, coaching, and fostering a collaborative environment.
Must have:
- Manage end-to-end payroll processes
- Oversee statutory payments (EPF, SOCSO, EIS, income tax)
- Resolve requests promptly
- Stay updated on payroll regulations
- Prepare ad-hoc and scheduled reports
- Support audit processes
- Implement solutions for inefficiencies
- Establish request tracking systems
- Enhance work output quality
- Champion high-performance culture
- Provide guidance and coaching to team members
- Foster collaborative team environment
- Uphold high standards for service delivery
- Implement checks for data integrity
- 4 years managing payroll processes
- 2 years people management experience
- Strong knowledge of payroll regulations
- Organised with attention to detail
- Champions process improvement
- Values operational excellence
- Bachelor's degree in HR/Business
- Project Management skills
- Analytical Thinking
- Critical Thinking
- Customer Orientation
- Communication skills
- Technical expertise in HRIS and Google Workspace
3 skills required
Job Details
Ensuring efficient and accurate delivery of HR services, driving team excellence, and fostering a high-performance culture. The ideal candidate will possess a strong sense of ownership and the ability to streamline processes while supporting the team in delivering high-quality work.
Job Descriptions:
- Manage end-to-end payroll processes, ensuring accuracy, timeliness, and compliance with statutory requirements.
- Oversee and ensure the accurate and timely submission of statutory payments, such as EPF, SOCSO, EIS, and income tax contributions.
- Monitor and ensure all requests are resolved promptly and accurately to address and prevent missed requests or delays.
- Stay up to date with payroll regulations, statutory requirements, and best practices to ensure compliance and optimise payroll processes.
- Assist in the preparation and submission of ad-hoc and scheduled reports.
- Support audit processes and ensure compliance with relevant standards and regulations.
- Identify and implement solutions to address inefficiencies in work processes.
- Establish and monitor systems for effective request tracking and follow-through.
- Enhance the quality and accuracy of work output through rigorous attention to detail and proactive problem-solving.
- Champion a high-performance culture within the People Services team.
- Provide guidance and coaching for team members to achieve excellence.
- Foster a collaborative and inclusive team environment, promoting alignment with organisational objectives.
- Uphold high standards for service delivery by ensuring precision and consistency in all outputs.
- Implement checks and balances to maintain data integrity across systems.
Requirements:
- At least 4 years of experience managing end-to-end payroll processes, including 2 years of people management responsibilities
- Strong knowledge of payroll regulations, statutory requirements, and best practices.
- Organised and a good eye for details
- Champions process improvement
- Values operational excellence
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- Project Management
- Analytical Thinking
- Critical Thinking
- Customer Orientation
- Communication
- Technical expertise in HRIS and Google Workspace
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