Associate Product Designer - POS Innovation

About Toast

Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. We build experiences that help make operating and growing a restaurant and delighting guests easier and scalable. It’s why tens of thousands of restaurant locations love Toast.

About The Roll*

We’re looking for an Associate Product Designer for POS Innovation. You will help design experiences that connect in-store restaurant operations with real-time data through LLMs, AI agents, voice and even video. Toast sits at the intersection of hospitality and data. Every order placed, dish served, and table turned generates insights that can unlock smarter operations and more personalized guest experiences. This is a role on a fast paced team focused on using innovation to drive impact. Your work will help restaurants deliver better service and make smarter decisions to deliver exceptional hospitality at scale. 

We’re looking for a motivated designer who is eager to learn,  always asks questions, owns the quality of their work, and collaborates at every opportunity. This individual will grow their skills with guidance from a mentor while working on intuitive experiences that make a difference and “Do right by the customer.” We seek a teammate dedicated to our mission; helping restaurants do what they love and thrive.

The right ingredients* (Requirements)

• 1-2 years of experience in a product design role
• Proficient in designing for responsive web and native mobile platforms including wireframes, user journey maps, prototypes and detailed designs
• Ability to work with UI components to create pixel perfect experiences
• Experience using Figma and other prototyping and design collaboration tools
• Enough user research fluency to plan and conduct research that generates actionable insights
• Understand how to conduct design reviews to obtain feedback and iterate on designs to improve results
• Proactive about seeking out guidance and mentorship from others
• Able to work in a fast-paced hybrid work environment and independently manage tasks

Special Sauce* (Nonessential Skills/Nice to Haves)

• Experience designing for 0 to 1 products
• Experience (or deep interest) in applying AI technologies to real-world product experiences

About You

You are a dynamic team player who is ready and willing to take on new challenges! You’re excited to join the remotely distributed group of product designers, user researchers, design ops leaders, and product managers that compose the Toast Design team. You embody the tenets that drive Toast’s Design practice: 

1. You have a founder’s mentality: and exhibit ownership of outcomes over outputs. You own the quality and outcomes associated with your work.
2. You lift others up: and recognize you don’t have to be a manager to engage and exhibit true leadership. You proactively participate in the team and support the culture.
3. You drive action through influence: and appreciate that building trusting and productive relationships with those around you is integral to driving action. You build strong relationships to enact influence within your direct work teams.
4. You build strong perspectives: and guide yourself and your teams to make good decisions quickly and often. You make informed decisions within your direct project spaces.
5. You raise the bar: and commit to continually improving the technical skills relevant to your role. You take direct feedback and internalize learnings to improve over time.

Our Spread* of Total Rewards

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required