Business Operations Specialist

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Business Operations Specialist 

At Adyen, a majority of deals that go live involve a partner. The Partnership’s Team vision is to accelerate the growth curve for Adyen. To help drive this vision we are seeking a Business Operations Specialist who is passionate about supporting a global team and about seeking to understand how various teams ranging from sales, implementation, product and other teams leverage partnerships with the goal to translate this understanding into effective content and education strategies and improve the way we work in order to drive our vision forward.

As a vital member of our team, you will play a role in contributing to the acceleration of our overall business growth trajectory. If you thrive in a dynamic and collaborative environment we invite you to bring your ideas and initiatives to our ambitious team.

What You’ll do:

Communication: 

• Create the partnership communication strategy and maintain its accuracy via our available internal communication tools.
• Pro-actively seek to understand how teams at Adyen utilize partnerships, what information will help to increase a more streamlined way of working and which information sharing channels will be most effective.
• Address performance issues tied to partnership content and streamline communication efforts across Adyen teams.
• Share progress on key initiatives, enabling broader team alignment and visibility into Partnerships' impact
• Create and maintain clear “must-knows” about individual partners to support cross-team consistency.

Data & Partner Pay outs:

• Oversee and validate automated partner payout calculations, ensuring accuracy and consistency
• Handle and standardize ad-hoc payout requests that fall outside automation.
• Partner with the Finance and Engineering teams to map invoices correctly and support end-to-end payment signoff and audit readiness.

Project management

• Keep track of execution across different initiatives in support of partnership teams and partnership managers. 
• Ensure Initiatives are progressing and create the desired impact and assist in resolving blockers

Who You Are 

• 2+ years of experience in internal communication, partnerships or business operations within the technology industry.
• Strong communication and stakeholder engagement skills
• Analytical and data-driven, with experience leveraging data to drive decision-making, storytelling and reporting
• A Self starter who always seek to find solutions and innovative new approaches
• Experience working confidently and effectively across multiple cultures and timezones
• Ability to seamlessly navigate and contribute to discussions at both the senior leadership and team levels.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.