GTM, Strategy and Operations Manager

Job Description:

Likewize is seeking an experienced GTM, Strategy and Operations Manager to join our team at our global headquarters in Southlake, TX. In this role, you will play an essential role in ensuring strategic alignment and operational excellence within the Go-to-Market communications team. This position strongly supports the Product Management leadership team while directly collaborating with Marketing and Care departments to streamline daily operations, manage intricate cross-functional initiatives, and ensure the successful execution of key business priorities.
 

You will act as an advisor and integrator for senior leadership, facilitating decision-making, improving organizational agility, and ensuring alignment of all teams to shared objectives. You will be tasked with the development and implementation of long-term strategic plans that will influence our communication efforts directed towards both end consumers and client agents worldwide.

Your day-to-day responsibilities include but are not limited to:

• Collaborate with product leaders to implement strategic initiatives, monitor key performance metrics, and ensure alignment with divisional objectives.

• Drive cross-functional and enterprise initiatives, ensuring alignment and timely delivery across business units.

• Set up and uphold standard reporting, operational reviews, and communication routines within the leadership team to ensure transparency, responsibility, and action.

• Serve as a liaison between product leadership and internal stakeholders (such as Care, Marketing, Vendors, Legal, Operations), facilitating cooperation and ensuring uniformity in execution.

• Facilitate executive involvement in both internal and external forums, including engagements with field representatives and partners.

• Identify and implement improvements to workflows, planning processes, and organizational structure that increase team efficiency and impact.

• Conduct comprehensive analyses of industry trends, competitor actions, and market developments to ascertain potential opportunities and threats.

• Evaluate business performance, pinpoint weaknesses, and propose solutions.

• Maintain global communications standards – tone, frequency, method, and more.

• Improve content development and quality control processes to consistently provide accurate, valuable, and current content to clients.

• Communicate complex information clearly and concisely to different audiences, including senior management and team members.

• Implement processes and technology to streamline the GTM process – establishing single source of truth, create-once-publish-everywhere capabilities.

If you are who we are looking for, you will have the following education, skills and/or experience:

• Bachelor's degree in Business, Marketing, Finance, or a related field and 8+ years of experience in roles spanning strategy, product operations, business planning, or sales/marketing operations

• Advanced Proficiency in MS Excel, PowerPoint, Visio, MS Word

• Proven success supporting executive leadership through strategic program management, operational excellence, and change management initiatives

• Exceptional analytical, organizational, and interpersonal skills

• Experience influencing within a matrixed organization

• Strong verbal and written communication skills with executive presence and storytelling ability

Preferred Qualifications:

• MBA or master’s degree and 6+ years of relevant experience

• Experience supporting technology or product-driven teams

• Experience with planning tools (e.g., Sharepoint, Figma, Braze, Smartsheet)

Our global headquarters in Southlake, TX is conveniently located near Dallas and Fort Worth, just 5 minutes from Southlake Town Square. We offer competitive compensation, leading benefits, and excellent onsite amenities through VariSpace. VariSpace is designed to elevate the way businesses approach the office. Our innovative workspace brings a first-class employee experience with covered parking, spacious break areas, raffles/games, onsite gym, cafeteria and state of the art facilities.