Key Account Manager
Job Summary
Job Description
The Key Account Manager (KAM) will be responsible for managing sales to existing retailers and distributors in Germany, Switzerland, and Austria. This includes coordinating marketing efforts, product launches, and sales promotions to achieve sales and profit objectives. The KAM will manage a portfolio of retail accounts, identify and grow opportunities, meet sales targets, lead project management for assigned accounts, forecast inventory, create internal projects to drive revenue, and coordinate with the marketing team on retail activities. This role also involves supporting national events, training on new products, and maintaining high customer satisfaction. The candidate is expected to action and respond within deadlines and attend in-person meetings in London. The candidate should also identify new channels and onboard new customers.
Must have:
- Proven account management or relevant experience.
- Fluency in German and English (spoken and written).
- Ability to manage multiple projects.
- Excellent relationship building and communication skills.
- Highly organized and efficient time management.
- Ability to travel within Germany.
- Entrepreneurial spirit and ability to move at a fast pace.
Good to have:
- Experience within Toy, Entertainment or FMCG markets.
- Experience with ERP or CRM systems (Microsoft Dynamics 365 / Power BI).
- Proficiency with MS Office Suite, especially Excel.
- Able to work and influence cross-functionally.
- Able to manage complexity and to problem-solve.
- Flexible and proactive approach to workload.
- Ability to think out of the box with a hands-on mentality.
- Team player ethic.
Perks:
- Competitive compensation package with full benefits.
- 401(K) plan with matching contributions.
- Creative work environment.
9 skills required
Job Details
Role Purpose
The Key Account Manager - GSA (KAM) will be responsible for the management of sales to existing GSA based retailers and distributors within an assigned customer portfolio. The KAM will coordinate marketing efforts, product launches and sales promotions with assigned GSA retail partners to achieve sales and profit objectives.
What You’ll Do:
- Manage a portfolio of GSA based independent and multiple retail accounts, as well as the acquisition of new accounts.
- Identify and grow opportunities with clientele and collaborate with Sales Director to ensure strategic growth attainment plan.
- Hold full responsibility and meet assigned targets for profitable sales volume and strategic objectives of portfolio.
- Lead project management for assigned account activity.
- Forecasting activity to ensure appropriate inventory levels and recurring monthly revenue achievement.
- Create and effectively communicate internal projects to drive revenue for assigned accounts.
- Meet (and work to exceed) assigned targets for profitable sales volume and strategic objectives of portfolio.
- Coordinate with Marketing team on retail level activities.
- Support national events and trade shows as required.
- Participate in ongoing training to learn about new and existing product lines and improve sales techniques.
- Maintain high customer satisfaction with assigned portfolio.
- Endeavour at all times to action / respond within requested deadlines.
- Attend in person meetings in the London HQ.
- Identify new channels and onboard new customers.
What You’ll Bring:
- Proven account management or other relevant experience, preferably within Toy, Entertainment or FMCG markets.
- Fluency spoken & written in German and English.
- Proven ability to manage multiple projects at a time while maintaining attention to detail.
- Excellent relationship building, negotiation, presentation and communication skills.
- Highly organized and efficient time management skills.
- Ability to travel within Germany.
- Experience with ERP or CRM systems preferred (Microsoft Dynamics 365 / Power BI).
- Proficiency with MS Office Suite especially excellence in Excel.
- Entrepreneurial spirit and be able to move at an extremely fast pace.
- Able to work and influence cross-functionally.
- Able to manage complexity and to problem-solve.
- Flexible and proactive approach to workload.
- Ability to think out of the box with a hands-on mentality.
- Team player ethic.
Funko is an equal opportunity employer. We know that every superhero has a unique origin story and the diversity of these stories enrich what we do. All applicants will be considered for employment without attention to race, colour, religion, gender, gender identity, sexual orientation, national origin or disability status.
The above statements are intended to describe the general nature and level of work being performed by this role holder. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required and all employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
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About The Company
Thank you for considering a career with Funko! We appreciate your interest in joining our vibrant community. Here, we celebrate creativity, passion, and the joy of fandom. Whether you’re looking to unleash your potential in a dynamic role or collaborate with fellow enthusiasts, we’re excited to explore the possibilities together. Your journey to bringing joy to fans starts here!
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