Lead Associate, Infrastructure Control and Audit

3 Months ago • 4 Years + • Auditing

Job Summary

Job Description

The Lead Associate, Infrastructure Control and Audit role involves overseeing and driving accountability for alignment with Technology Resiliency and Cybersecurity standards. Key responsibilities include managing Technology Lifecycle, Threat and Vulnerability, Endpoint Detection & Response (EDR), and Configuration Management Database (CMDB). The role also involves data analysis, providing council and training, contributing to Technology Infrastructure initiatives, and ensuring compliance with regulatory requirements and standard methodologies. The candidate will be involved in internal and external audits. The ideal candidate should be an IT enthusiast with good analytical and communication skills.
Must have:
  • 4+ years experience in IT Service Management
  • Experience in IT Service Operations/Management
  • Ability to present complex information concisely
  • Ability to analyze and interpret data
Perks:
  • 25 days’ holiday per year
  • 1 additional day off for your Birthday
  • Annual wellness allowance
  • Share Purchase Plan
  • Medical Health Insurance
  • Medical Subscription (preventive medical services)
  • Life insurance
  • Pillar 3 Private Pension
  • Meal Vouchers
  • Flexible Benefits
  • Bookster
  • Volunteering Events
  • 26 weeks paid leave for parents with at least one year’s continuous service

Job Details

About Us:

 

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.

 

Proud to share LSEG in Romania is Great Place to Work certified (Sept ’24 – Sept ’25). Learn more about life and purpose of our company directly from the Romanian colleagues’ video: Bucharest, Romania | Where We Work | LSEG

 

Role Description:

The Infrastructure Services Delivery function provides infrastructure services that enable our businesses and business aligned technology teams to meet their objectives.

We are looking to hire an Infrastructure Control & Audit Senior Associate.

You will be involved in various projects and initiatives which spans various business units. Maturity, high judgment, negotiation skills, ability to influence, analytical talent are important traits required to be successful in this role.

The ideal candidate is an intellectually curious IT enthusiast with a knack for getting things done, efficiently prioritising, and breaking complex scenarios into smaller manageable pieces to provide outcomes among multiple scenarios, earn the trust of customers, and improve the efficiency of multi-functional organization.

Key responsibilities:

  • Oversight, lead and drive accountability ensuring alignment to Technology Resiliency and Cybersecurity standards.
  • Technology Lifecycle management of EOL systems in conjunction with Asset & Lifecycle Management Team and other supporting teams.
  • Threat and Vulnerability management to ensure active vulnerabilities are at a low level.
  • Endpoint Detection & Response (EDR) management to ensure tooling coverage is at high levels, protecting the infrastructure against cyber threats.
  • Oversight and management of Configuration Management Database (CMDB) ensuring accuracy and completeness in line with the Common Service Data Model (CSDM).
  • Engage and assist to ensure data completeness and accuracy in the Service Catalogue tool.
  • Oversight, and drive accountability to support IT Asset decommissioning efforts.
  • Enable data-driven decision-making through sophisticated and accurate data analysis.
  • Perform assessments, gap analysis, provide council, issue recommendations and action paths on various technology driven themes to drive valuable outcomes.
  • Provide council and training to customers for data interpretation if required.
  • Champion data analysis on remit areas.
  • Contribute to Technology Infrastructure initiatives as the need arises to serve business goals.
  • Ensure that core processes follow regulatory requirements and standard methodologies, at governance, oversight, and operational levels.
  • Champion constant improvement and innovation, challenging existing internal processes where required to ensure continued control improvement.
  • Undertake continuous Control Self-Assessments ensuring controls are efficient and effective.
  • Provide counsel and advice to the various functions in view of enhancing the control structure.
  • Review policies & procedures to assess the inherent risks and determine controls sufficiency.
  • Oversight on any relevant Risk Registers detailing the determined risks and relevant controls ensuring risk is documented, reviewed, and communicated to divisional Risk Champions.
  • Engage, assist, contribute in Internal/External audits as required.

Key requirements, behaviours, skills:

  • Bachelor’s degree or equivalent in an IT related field.
  • 4 or more years previous experience working with or within an IT Service Management Function
  • Solid Customer management experience.
  • Demonstrable experience within IT Service Operations and/or IT Service Management environments.
  • Ability to demonstrate a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly.
  • Ability to communicate with clarity and precision, presenting complex / technical information in a concise format that is audience appropriate.
  • Ability to collect, analyse, and interpret data to reach conclusions and/or present insights and findings.
  • Ability to select between two or more alternatives proficiently by gathering information to reach the best outcome in the shortest amount of time
  • Ability to analyse, question and challenge the way things are done to optimise processes and deliver excellent outcomes for customers and the business.
  • Ability to establish order and structure in the work conducted and be systematic and efficient.
  • Ability to demonstrate technical knowledge of products and services to meet customer needs, understand market segments and deliver excellent outcomes.
  • Ability to communicate effectively, quickly establishing rapport, building positive relationships and networks.
  • Ability to proactively identify possible risks, problems, and threats, taking ownership to ensure the risk or issue is reported, raised, and remediated.

Benefits:

We are looking for intellectually curious people, passionate about the bigger picture of how technology industry is evolving, ready to ask difficult questions and deal with complicated scenarios! If you are creative and a problem solver, this is the place to be as will be supporting you to fast-forward your career!

We maximise each employee’s potential through personal development through a wide range of learning tools both formal and informal. We believe in remunerating our people with competitive salaries and a range of attractive benefits such as:

  • 25 days’ holiday per year
  • 1 additional day off for your Birthday
  • Annual wellness allowance
  • Share Purchase Plan
  • Medical Health Insurance
  • Medical Subscription (preventive medical services)
  • Life insurance
  • Pillar 3 Private Pension
  • Meal Vouchers
  • Flexible Benefits
  • Bookster
  • Volunteering Events
  • All LSEG colleagues with at least one year’s continuous service, who become parents, are now entitled to at least 26 weeks’ paid leave, and the option to return to work on a phased basis, in relation with specific company’s policy and guidelines

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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About The Company

LSEG (London Stock Exchange Group) isa leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.

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