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An experienced System Integration (SI) Architect to lead the design and coordination of complex integration activities across a multi-stakeholder Account-Based Ticketing (ABT) environment. This role plays a pivotal part in delivering seamless, scalable, and secure integration across customer channels, transport operators, payment providers, and government transport agencies. You will work closely with internal technical teams, third-party vendors, and stakeholders to ensure architectural integrity and smooth delivery of end-to-end solutions.

Key Responsibilities:

• Design Integration Architecture: Define and maintain end-to-end system integration architecture across multiple systems and domains, including CRM, ERP, fare calculation, revenue apportionment, and payment gateways.
• Stakeholder Engagement: Engage with transport authorities, fare media suppliers, device manufacturers, contact centre providers, and system operators to align integration interfaces and APIs.
• Standards and Compliance: Ensure integration patterns comply with security, PCI-DSS, performance, and regulatory requirements.
• Technical Leadership: Guide solution teams and third parties through interface design, mapping, orchestration, and data exchange models (REST, SOAP, file-based, etc.).
• Interface Specifications: Develop and maintain Interface Control Documents (ICDs), sequence diagrams, and data flow mappings.
• Issue Resolution: Lead the triage and resolution of integration issues across test and production environments.
• Change Control: Assess impact of change requests on the integration architecture and contribute to design authority and governance forums.
• Tooling and Environment: Oversee the setup of integration environments and coordinate test data preparation and stubs/mocks where needed.
• Future-Proofing: Build with obsolescence, scalability, and modularity in mind to enable future enhancements and ecosystem expansion.

Required Skills & Experience:

• 7+ years of experience in system architecture, with a strong focus on system integration in complex environments.
• Prior experience in transport, ticketing, fare collection, or payment systems strongly preferred.
• Solid understanding of ABT solutions, customer account lifecycle, tokenised payments, tap data processing, trip/journey construction, and settlement.
• Proven track record in defining and managing integration between multiple internal and external stakeholders.
• Hands-on experience with API management, middleware platforms, and security protocols (OAuth2, JWT, TLS).
• Strong documentation skills using UML, BPMN, and architectural diagrams.
• Excellent stakeholder management, written and verbal communication skills.
• Familiarity with standards such as ITxPT, GTFS, GBFS, and NTS preferred.

General Duties and Responsibilities:

• Comply with Cubic’s Quality Management System
• Comply with Cubic Occupational Health, Safety and Environment policies and procedures
• Comply with security in accordance with established policies and procedures of the organizations
• Comply with Cubic Human Resources Procedures

Desirable Certifications:

• TOGAF, ArchiMate, or similar enterprise architecture frameworks.
• AWS/Azure Solution Architect certifications.
• ITIL Foundation or Practitioner.

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