Product Manager - Researcher Communications (Maternity Cover - 13 months)

Job Title: Product Manager - Researcher Communications (m/w/d) 

Locations: Berlin – Heidelberg – London hybrid working model

Conditions: Full Time, (Maternity Cover - 13 months)

 About Springer Nature Group   

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. 

As of 2024, Springer Nature is proud to be a publicly listed company, marking an exciting new chapter in our journey to support global research and education.  

Visit group.springernature.com and follow @SpringerNature / @SpringerNatureGroup 

About the Role  

In this role, you’ll build, enhance, and manage products and services that leverage event-based communication to enable researchers to discover content in their research/subject area, discover new opportunities to publish their own research, and stay closely connected to Springer Nature by updates on their past publications with us. 

Role Responsibilities: 

• Own and continuously improve the researcher alerting products/services  

• Partner with Product, Marketing and other stakeholders to translate business goals into a product vision, and prioritised roadmap of product bets aimed at growing marketing effectiveness.  

• Develop a good understanding of customer problems and pain points, actively seeking opportunities to analyse and validate your understanding of the market and customer needs  

• Work with stakeholders to embed researcher alerting into the wider customer journeys across marketing and product 

• Maintain a clear system for working, capturing ideas, prioritising features, prototyping and monitoring all product KPIs and business value measurements  

• Lead or take active part in insight validation and requirements scoping sessions  

• Own the backlog and roadmap by prioritization and governance of researcher alerting services with cross-functional stakeholders  

• Work closely with partners across Springer Nature to align plans, unblock developments and contribute to creating a coherent user experience across SN platforms and products  

• Stay current with emerging technology and strategies used to support the customer experience and present findings on a regular basis 

Experience, Skills & Qualifications: 

Essential 

• Comfortable communicating across various teams and stakeholder groups and translating between technical, business, and editorial needs 

• Experience with agile product development methods (e.g. Scrum, Kanban, Design Thinking, Prototyping) and ability to apply these to new environments 

• Good relationship-building and stakeholder management skills with ability to work autonomously 

• Able to sort out ambiguity and effectively manage complex messaging 

• Strong analytical skills and ability to quickly absorb and utilise new information 

• Resilience in overcoming challenges of a complex, changing environment 

• High level of energy and enthusiasm for digital technologies, marketing, or publishing industry trends 

• Attention to detail, exceptional project management and organizational skills, ability to manage multiple projects at once 

Desirable              

• Experience of developing products as part of an Agile team

• Experience of data-informed and user-led product development 

• Experience of working with distributed development teams 

• Experience working with marketing/alerting products 

At Springer Nature, we value the diversity of our teams and work to build an inclusive culture, where people are treated fairly and can bring their differences to work and thrive. We empower our colleagues and value their diverse perspectives as we strive to attract, nurture and develop the very best talent. 
Springer Nature was awarded Diversity Team of the Year at the 2022 British Diversity Awards. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion  
 
If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. 
 
For more information about career opportunities in Springer Nature please visit https://careers.springernature.com/ 

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