Sales and Operations Support Administrator

1 Month ago • 2 Years + • Administrative

Job Summary

Job Description

The Sales and Operations Support Administrator provides daily support to Sales and Operations teams. Responsibilities include managing sales opportunities in Salesforce, setting up new accounts, inputting sales orders into NAV, managing billing lines and adjustments, handling contract requests with Contract Admin, creating reports for Sales Management, and assisting with ad-hoc projects. The role requires strong attention to detail, organizational skills, and proficiency in MS Office Suite, especially Excel. Knowledge of Salesforce and Business Central is preferred. The ideal candidate is proactive, self-motivated, and comfortable working with internal stakeholders on complex problems.
Must have:
  • 2+ years administrative support
  • Exceptional written & verbal communication
  • Acute attention to detail & organization
  • Proficient in MS Office Suite (Excel, Word, PowerPoint, Access, Outlook)
  • Salesforce & Business Central knowledge preferred
  • Manage sales opportunities & orders
Good to have:
  • College coursework in business or finance

Job Details

Job Description

Job Summary:
The Sales and Operations Support Administrator will be responsible for supporting the Sales and Operations teams on a day-to-day basis. The administrator will assist in various reporting, pipeline management, contract requests and serve as a liaison to adjacent departments on behalf of the sales and operations teams. In addition, the administrator will input and process sales orders in the sales tracking system, manage and maintain billing lines, adjustments, and credits.
 
Responsibilities:
  • Opportunity Management – Input and maintain sales opportunities using Salesforce and follow up with sales team regularly
  • Set Up New Accounts- Work with various teams to set up new accounts as needed
  • Order Execution – Input executed sales orders into NAV to begin production process
  • Automated Billing Lines – Work in tandem with Accounting to add, maintain, and adjust products and product pricing as it relates to invoicing, billing and addressing customer related billing issues
  • Expenses – May be asked to check over expense reporting for rule compliance
  • Contract Requests – Work with Contract Admin to manage contract requests and follow-up
  • Data Management – Regularly maintain, pull & format assorted reports for Sales Management
  • Ad-hoc support – Assist as needed with any critical projects/needs of Sales & Operations Management
Skills/Requirements
  • At least 21 years old
  • High school diploma
  • College coursework related to business, finance or equivalent experience desired
  • Minimum of 2+ years’ administrative support experience
  • Exceptional English communication skills, both written and verbal 
  • Must have an acute attention to detail, demonstrate solid organizational skills, enjoy personal project management, be proactive and self motivated
  • Demonstrable track record of working with and servicing internal stakeholders
  • Ability to work on complex problems with limited oversight
  • Proficiency with MS Office Suite including Excel, Word, PowerPoint, Access and Outlook
  • Advanced knowledge of Excel functions and abilities
  • Knowledge of Salesforce system, Business Central or other tracking systems preferred
Note: All offers are contingent upon successful completion of a background check  
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. 
AGS is an equal opportunity employer. 

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About The Company

AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, but our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com.


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