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Social Adjustment Services Case Specialist - 2024672

Texas, United States (Hybrid)

Social Adjustment Services Case Specialist - 2024672

1 Month ago • All levels • Community Management

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Job Description

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Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief seeks a Social Adjustment Services Case Specialist. This position will serve the RSS Social Adjustment Services Program in helping clients obtain self-sufficiency and social integration through applying for and receiving services for which client is eligible. World Relief is a unique and invigorating place to work. We are looking for talented, ambitious and collaborative people to come alongside our mission as we partner with churches and the local community.

ROLE & RESPONSIBILITIES:

Complete intake/enrollment for eligible clients
Assess client needs upon enrollment and create a plan for the client to reach self-sufficiency and social integration
Assist clients in developing life skills and navigating American systems
Enter client and service information in the ClientTrack database weekly
Prepare and maintain detailed case files
Maintain detailed and accurate case notes for all client interaction
Provide transportation to initial doctor appointments, benefit interviews, and trainings for clients as needed
Assist clients in scheduling transportation benefits as provided by RMA and Medicaid
Provide interpretation for SAS related services as needed by using the interpreters contracted with World Relief or using the telephonic system as a last resort
Assist clients with application forms for assistance, such as government housing and Food Stamp/Medicaid
Follow up with Food Stamp/Medicaid office and SSA regarding client’s application until decision is made
Equip clients to conduct independent services
Refer clients to other programs and services as needed
Evaluate and monitor quality of data entry by other agency staff to ensure data integrity for program requirements.

JOB REQUIREMENTS:

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
Proficient in Microsoft Office applications  
Valid Driver's License and good driving record
Ability to maintain records and reports
Detail-oriented and organized
Demonstrates initiative, flexibility, and responsibility
Team player and collaborator
Previous experience as a Case Manager

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

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