Specialist, Global Community & Creators

1 Month ago • 1-2 Years • Community Management • $55,700 PA - $82,460 PA

Job Summary

Job Description

The Specialist, Global Community & Creators role at NBA 2K involves managing creator opportunities, operating community platforms, and supporting player feedback. Responsibilities include coordinating content creation, tracking creator performance, organizing events and livestreams, managing official communities like Discord and Twitch, and executing surveys to gather player insights. The role requires collaboration with internal stakeholders to ensure community voices are heard and to foster a positive player experience. The Specialist will work on creating content, organizing community events, and moderating the platforms. This position also involves post-event analysis and identification of areas for improvement and support of player feedback to provide actionable insights.
Must have:
  • Experience in Community or Creator Relations, content production or player support.
  • Strong understanding of NBA 2K or similar sports game franchises.
  • Knowledge of community and content platforms (Discord, Twitch, YouTube, etc).
Good to have:
  • Fundamental knowledge in Adobe creative apps (Photoshop, Illustrator, InDesign).

Job Details

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio which currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K.

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What We Need

NBA 2K is looking for an analytical and content-savvy Specialist to join our Global Community & Creators team. This is a great entry point for a passionate community builder who lives and breathes games–including NBA 2K–understands what makes players tick, recognizes how creators shape the player experience in and out of the game, and values the importance of nurturing healthy and engaged communities to facilitate meaningful interactions between NBA 2K and our fans.

You’ll help bring creator opportunities to life for the NBA 2K franchise, operate our official community platforms, support player feedback loops, and ensure community voices are surfaced to cross-functional stakeholders including Communications, Product Marketing, Event Production, Customer Support, and Social teams.

What You Will Do

Creators & Content

  • Assist in organizing creator-driven opportunities that empower UGC creation and educate players.

  • Coordinate asset delivery and timelines for commissioned content supporting Studio initiatives and Marketing beats.

  • Track performance of creator video and livestream content for campaigns across YouTube, TikTok, X, and Instagram to inform reporting.

  • Support creator discovery and help maintain a database of vetted, current partners.

  • Use player knowledge to contribute to content copywriting, especially for ‘edutainment’ and product-focused pieces.

  • Organize Twitch Drops and similar creator/streamer engagement campaigns.

Events & Livestreams

  • Assist in the execution of Community & Creators events (e.g. NBA 2K Community Day preview events and Player Council workshops), including on-site logistics and virtual programming like Q&As.

  • Support livestream guest and tournament contestant coordination. 

  • Drive supplemental engagement during livestreams through chat interactions and giveaway management. 

  • Contribute to post-event analyses and identify key successes and areas for improvement.

Community Platforms

  • Help manage daily operations of official NBA 2K communities, including Discord (discord.gg/nba2k) and Twitch (twitch.tv/nba2k).

  • Support moderation efforts and contribute to a welcoming, well-run member experience.

  • Use Discord bots and similar app integrations to enhance engagement.

  • Monitor fan-run communities to identify healthy opportunities for official participation.

  • Conceptualize and execute plans to improve our presence on the Steam Community.

Player Feedback

  • Help execute community surveys and track fan wishlists to capture qualitative and quantitative learnings.

  • Support documentation for Player Council workshops and playtests that deliver actionable insights to Studio and Marketing teams. 

  • Monitor player conversations and escalate rising issues to internal stakeholders to support reactive comms.

Who We Believe Will Be A Great Fit

  • 1-2 years of experience in Community or Creator Relations, content production, or player support, ideally in gaming. Internships count!

  • Strong understanding of NBA 2K (or comparable live/sports game franchises) is required. 

  • Knowledge of the tools and best practices across community and content platforms (Discord, Twitch, YouTube, TikTok, Reddit, Steam, etc). 

  • Comfortable using spreadsheets, collaborative tools like G Suite, and project management tools.

  • Fundamental knowledge in Adobe creative apps (Photoshop, Illustrator, InDesign) is a plus.

  • Strong organizational and written communication skills. 

  • Passionate about fostering positive player experiences through engaged communities.

  • Enthusiastic about building creator-driven opportunities and producing scalable content.

  • Curious, proactive, and eager to grow!

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

The pay range for this position in California at the start of employment is expected to be between $55,700 and $82,460 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards and eligibility to participate in our 401(K) plan and Employee Stock Purchase Program. Regular, full-time employees are also eligible for a range of benefits at the Company, including: medical, dental, vision, and basic life insurance coverage; 14 paid holidays per calendar year; paid vacation time per calendar year (ranging from 15 to 25 days) or eligibility to participate in the Company’s discretionary time off program; up to 10 paid sick days per calendar year; paid parental and compassionate leave; wellbeing programs for mental health and other wellness support; family planning support through Maven; commuter benefits; and reimbursements for fitness-related expenses.

#LI-Hybrid

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