Sr. UX Researcher

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

Are you passionate about understanding users and shaping products that truly make an impact? As a Senior UX Researcher, you’ll uncover deep insights about our customers and help create experiences they love. Your work will directly influence product direction, ensuring our web and mobile apps, as well as our internal tools, meet user needs in intuitive and meaningful ways.

In this role, you’ll use a mix of qualitative and quantitative research to drive strategy, guide product decisions, and improve the overall user experience. You'll collaborate with designers, product managers, and engineers to ensure research findings turn into actionable improvements. If you love solving complex problems and want to help shape the future of our products, we’d love to hear from you!

What You’ll Do

• Lead research projects to uncover consumer needs, behaviors, and challenges.
• Use both qualitative and quantitative methods, such as usability testing, interviews, surveys, and behavioral analytics.
• Turn data into compelling stories that inspire product improvements.
• Partner with designers, product managers, and engineers to integrate research into decision-making.
• Develop scalable research practices, making insights accessible across teams.
• Advocate for our customers, ensuring their voices shape product strategy.
• Mentor and support team members in best research practices.

What We’re Looking For

• 5+ years of experience in UX research, working with digital products.
• Strong knowledge of qualitative and quantitative research methods.
• A track record of influencing product and business strategy with research.
• The ability to communicate complex insights simply and persuasively.
• Experience working cross-functionally with design, product, engineering, and data teams.
• A passion for making research insights engaging, actionable, and accessible.
• Proficiency in research tools like UserTesting, Qualtrics, Google Analytics, or similar.

Compensation Range, Currency USD:

• Starting Pay Range: $87,800
• Pay Range End: $147,000

In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.

We are an Equal Opportunity / Affirmative Action Employer

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities, or requirements of the position.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you are selected to move forward in our application process and need to request an accommodation, please let your recruiter or coordinator know.

In compliance with local law, we are disclosing the compensation range for this role. The range listed is just one component of Wizards of the Coast’s total compensation package for employees. Employees may also be eligible for annual and long-term incentives. In addition, Wizards of the Coast provides a variety of benefits to employees. Here’s a look at what your benefits package may include: Medical, Dental & Vision Insurance, Paid Vacation Time & Holidays, Generous 401(k) match, Paid Parental Leave, Volunteer Program, Employee Giving & Matching Gifts Programs, Tuition Reimbursement, Product Discounts, and more.

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