Team Lead, Business Intelligence and Special Project

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

We are called Demand Planning, which is the demand growth engine for Grab. Grab Marketing Service (GMS) and Platform monetization is one of main focuses of the team. We invent marketing packages/ services by using Grab's assets and demand generation tools for merchants and partners to satisfy their needs while also making revenue for Grab. Work is interdisciplinary – a combination of advanced analytics, merchant segmentation, marketing strategy and project management.

Get to Know the Role

As Team Lead, Business Intelligence & Special Projects, you will play a key role in transforming complex data into actionable business insights that drive impact for our merchants. You will lead end-to-end data retrieval and analysis, working with cross-functional teams to gather inputs, identify opportunities, and shape strategic recommendations. You will report into Manager, Campaign and Monetization and will be based 5 days onsite at our office.

The Critical Tasks You Will Perform

• You will work with large datasets and present business recommendations through statistical and evidence-based research and visualisation
• You will initiate, create, and maintain reports and dashboards covering all aspects within merchant team, i.e. account management, process optimization,
• You will identify main metrics to evaluate the performance of our business teams & programs and partner with cross-functional teams to improve them
• You will work with key account managers and team members to improve business models, perform analysis to understand trends, provide actionable insights,
• You will work cross-functional to set up key metrics that help team to track productivity and measure success of initiatives to ensure we're driving towards company OKRs
• You will consolidate and report the GMS country P&L, while also identifying revenue opportunities and gap areas to help drive achievement of the country's P&L targets.

What Essential Skills You Will Need

• You have a Bachelor's or Master's degree in a related fields (e.g. Business, Analytics, Statistics, Mathematics, Computer Science, Economics)
• You have at least 3-5 year experience in Bi or related roles
• You have experience with data and how to translate your findings into opportunities and strengths for the team
• You can make a logical and astute hypothesis through data to help solve ambiguous problems and providing valuable business insights
• You can develop good relations across different teams and communicate ideas effectively and relevantly to different stakeholder groups.
• You are proficient in Tableau, Excel (can perform complex functions) , SQL, experience with Power BI or other data language e.g. Python, R.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.