Technical Product Manager

Be the key in unlocking business opportunities in the convergent world of Open Platform IP Video Management Systems! Join Milestone, a global market leader! 

Milestone seeks a bold, visionary, and action-oriented Technical Product Manager to join our high-impact product management team. In this role, you’ll have the freedom to shape the future of our cloud-based Video Surveillance as a Service (VSaaS) offering, working at the intersection of cutting-edge technology and business innovation. You’ll lead the charge in identifying high-value opportunities, making daring product bets, and creating breakthrough solutions that accelerate customer growth and revenue. We need someone who isn’t afraid to take risks, challenge the status quo, and turn big ideas into measurable business outcomes. You'll work with a team with a strong bias to action, combining your technical and business expertise to drive transformative change with minimal structure and maximum impact. 

This fully remote role is open to candidates anywhere in the contiguous US. 

As a Milestone Employee, YOU are the key to our success. Come join our innovative team and help shape the next wave of video surveillance innovation! 

Responsibilities 

• Contribute and Collaborate to Drive Product Vision for Growth: Actively contribute to developing and evolving the product vision for the VSaaS offering, collaborating with leadership to ensure alignment with broader business objectives. Help inspire innovation to drive exponential customer and revenue growth. 
• Strategic Prioritization with Limited Resources: Make data-informed product bets and ruthlessly prioritize initiatives. Focus the small engineering team on high-impact features or experiments that maximize ROI and competitive advantage despite constrained resources. 
• Deep Customer Engagement: Actively engage with customers, end-users, and partners to uncover critical pain points and high-value opportunities. Use these insights to shape product features that solve real problems and deliver significant value. 
• Translate Ambiguity into Actionable Plans: Take ambiguous, high-level ideas and convert them into precise product requirements, prototypes, or MVPs. Provide clarity and direction so the team can rapidly move from concept to shippable solutions. 
• Technical Leadership in Product Development: Leverage strong technical acumen to understand architecture trade-offs and feasibility. Work closely with engineers to make informed decisions, ensuring the product is technically sound, scalable, and secure. 
• Commercial Insight & Market Alignment: Maintain keen commercial acumen—analyze market trends, competitor offerings, and business model implications. Ensure product decisions consider revenue potential and market fit, aligning the VSaaS offering with customer demand and the broader product portfolio strategy. 
• Agile Delivery & Iteration: Champion an agile mindset to release improvements and new features iteratively. Adapt quickly based on user feedback and data, continuously refining the product to drive growth and adoption. 
• Cross-Functional Coordination: Collaborate closely with design, engineering, QA, sales, and marketing to drive end-to-end product execution. Coordinate across teams to ensure high-quality outcomes and shared alignment on product goals. 
• Data-Driven Decision Making: Define clear success metrics (e.g., user adoption, retention, revenue) and rigorously track product performance. Use data and analytics to inform priorities, validate product bets, and demonstrate impact on growth objectives. 
• Foster Innovation & Manage Risk: Champion a culture of innovation by proposing bold ideas and experimental features. Take calculated risks in product strategy, balancing visionary bets with risk mitigation plans to achieve breakthrough results without compromising the user experience. 
• Ownership and Autonomy: Operate as the mini-CEO of the product, taking full ownership of outcomes. Drive initiatives proactively with minimal supervision, remove roadblocks, and make decisive calls to keep the product moving forward toward its goals. 

Professional Qualifications 

• Minimum of 5 years of Product Management experience in fast-paced, high-growth environments (startups or early-stage preferred) 
• Track record of shipping B2B or enterprise products, ideally in SaaS, cloud, or data-rich domains 
• Demonstrated ability to drive exponential growth—previous experience scaling products in high-growth environments and expanding customer bases (e.g., through strategic product bets or go-to-market initiatives) 
• Ability to operate with high autonomy and minimal structure—self-starter mindset with a track record of driving strategic initiatives 
• Embrace AI to transform the way you work with demonstrated proficiency in enterprise-grade AI/ML technologies (such as OpenAI, Google Vertex AI, MLflow) to prototype, build solutions, and transform workflows.
• A balanced skill set combining technical expertise (working closely with engineering teams) and business acumen (solving complex B2B customer needs and identifying market opportunities) 
• Strong product/project/program management fundamentals with the proven ability to manage multiple initiatives, keep stakeholders informed, and close communication loops 
• Exceptional analytical skills to gather insights from diverse data sources (customer feedback, product analytics, market research) to drive product decisions, while also balancing innovation with business needs 

Preferred Qualifications 

• Knowledge of modern CI/CD and agile methodologies, and ability to leverage these to accelerate product innovation and reduce time-to-market 
• Comfortable with taking calculated risks in decision-making and managing uncertainty, while keeping long-term vision and goals in mind 
• Strong relationship-building skills with demonstrated success influencing without authority across functions, and the ability to maintain focus on both strategic and tactical goals 

Why Milestone?

Ranked among the 100 Best Companies to Work for in Oregon, Milestone offers great benefits and a great culture. Employees here have flexible work environments, opportunities for further education, and the ability to directly affect change in our Organization. 

The annual on-target earnings for this position range from $131,811 to $191,839, with most candidates falling in the $149,500 to $175,568 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone’s total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (20 days' vacation, 10 days paid sick time, and 12 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.

Milestone is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer.

Contact and application

Please apply at our website: www.milestonesys.com

If you have any questions, you are very welcome to contact Kristi Mark, Talent Acquisition Partner, at kristimark@milestone.us

We are excited to receive your application.