Acceleration Center - BOMS - Health Care Engagement- Associate

Education/Certifications: A graduate with relevant experience in a highly process driven and regulated industry, preferably with HCPs, HCOs or Patients.  

Roles and Responsibilities, generally:  Candidate would be required to build HCP, HCO or Patient profiles in system of record, conduct exclusion, debarment screenings, research credentials, facilitate contracting with consultants, reconcile financial activity, prepare date for transparency reporting, enter data into the system of record and ensure the project file is thoroughly kept up to date, in an audit-ready state continuously.  

Additional responsibilities may include, but are not limited to:  

•  AOP (Annual Operating Plan) entry into system of record 

• Onboard HCPs by creating profiles in system of record and conducting FMV tiering 

• Conduct Due diligence on HCPs and HCOs based on country requirements including exclusion and debarment screening and credentialing 

• Review Contracts and Payment data to adhere to established standards  

• Coordinate and assist with outsourced payment processes 

• Conduct HCP invoice intake, reconciliation, and submission for payment 

• Conduct HCP activity reconciliation, including: 

• Collecting and reconciling activity invoices in system of record;  

• Review and categorize invoice items by spend type and HCP participation;  

• Fill out transparency reporting template with itemized spend and transfer of value data 

• Create compliance checklist for each HCP activity 

• Generate ad hoc or curated insight reports for both compliance and business purposes 

• Work with global IT, Compliance and legal and Business teams and ensure smooth delivery of project  

Other: 

• Learn and support testing for tools on expanded areas of HCP, HCO or Patient engagement  

• Manage deliverables on or ahead of deadlines and reporting any issues/risks beforehand 

• Working with global tech team and developers on application modification and bug fixes 

• Any other responsibility that flows naturally and logically to this role 

Skills:  

• Individuals with 1–4 years of experience with or without prior healthcare domain knowledge, and or regulatory reporting experience  

• Ability to consistently deliver “white glove” customer service 

• Ability to logically, and critically evaluate HCP, HCO and Patient engagement and follow process steps. 

• Strong research skills  

• Experience contracting is preferable 

• Financial acumen for reconciling expenses and payments.  

• Strong attention to detail, and comfort with data entry.  

• Familiarity with Advanced Excel 

• Strong English language reading comprehension and writing skills  

• Ability to work in a fast-paced environment, with a strong emphasis on quality and accuracy  

• Great team player and able to work with minimal guidance