Account Strategist, Google Customer Solutions
Job Summary
Job Description
- Bachelor's degree or equivalent experience
- 2+ years in advertising/sales/marketing
- Fluent in English and Bahasa Indonesia
- Data-driven planning & strategy
- Client consultation & relationship building
- Achieving growth goals and ROI
- Experience with C-level stakeholders
- Cross-collaborative stakeholder management
- Digital marketing and e-commerce experience
- Excellent business acumen and sales skills
4 skills required
Job Details
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in advertising, consultative sales, business development, online media environment, or marketing role.
- Ability to communicate in English and Bahasa Indonesia fluently in order to interact in this customer-facing sales role.
Preferred qualifications:
- Experience in driving business growth and building relationships with C-level stakeholders.
- Experience in cross-collaborative stakeholder management.
- Experience in sales, digital marketing, and e-commerce.
- Excellent business acumen and sales skills.
- Ability to succeed in an ambiguous environment with investigative, communication, problem-solving, creativity, and project management skills.
- Ability to be organized, responsible, and work well with a team.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As the Account Strategist in the mid-market sales (MMS) team, you will offer products to Google Customer Solutions (GCS) customers.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Create data-driven, long-term plans for different customers across verticals and industries within a geographical market to optimize advertising solutions and contribute to Google's growth.
- Conduct consultations on a daily basis to understand customer needs and develop tailored advertising strategies, with proper analysis, research and preparation prior to the engagement.
- Develop partnership with customers and agencies to drive product adoption and business growth to achieve mutual benefits for all parties involved.
- Prioritize customer experience while meeting growth goals and ensuring optimal Return on Investment (ROI) for advertisers.
- Work with the team to achieve market goals, implementing creative solutions, and sharing performance-enhancing suggestions.
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About The Company
A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.
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