Account Strategist, Google Customer Solutions

2 Months ago • 2 Years + • Business Development • Account Management

Job Summary

Job Description

This Account Strategist role at Google Customer Solutions focuses on serving businesses in the Korean market. Responsibilities include analyzing account leads, developing strategies to improve ad campaign performance, creating keyword strategies and account structures, leveraging strategic partnerships, and managing key advertiser relationships. Fluency in both English and Korean is essential for this customer-facing role. The position requires strong analytical and communication skills, with a focus on understanding client needs and developing tailored solutions using Google Ads. The successful candidate will be responsible for achieving quarterly goals and fostering strong, trusting relationships with advertisers. Experience in Google Ads account management and client management is highly preferred.
Must have:
  • Bachelor's degree or equivalent experience
  • 2+ years in account management/sales/marketing
  • Fluent in English and Korean
  • Google Ads experience preferred
  • Strong analytical and communication skills
  • Client relationship management
  • Account strategy development
Good to have:
  • Experience managing advertising/media campaigns
  • Client consulting experience
  • Ability to build strong cross-functional relationships

Job Details


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 2 years of experience in account management, sales, business development, consulting or marketing.
  • Ability to communicate in English and Korean fluently to interact in this customer-facing role.

Preferred qualifications:

  • Experience in Google Ads account management, managing advertising and media campaigns.
  • Experience in client management or consulting.
  • Ability to build productive relationships across the business, with accountability and integrity.
  • Ability to multi-task and manage multiple projects at a time with attention to detail.
  • Ability to communicate and collaborate with a range of people and job functions.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Analyze, identify, and prioritize the Portfolio team's account leads and activities to identify multiple opportunities and present strategies or suggestions to advertisers, and improve their campaigns' performance and optimize opportunities from existing Google Ads advertisers through consultative approaches via email or phone.
  • Create keywords, ad groups, account structures, and budget recommendations designed to grow account potential and add advertiser value.
  • Leverage strategic partnerships to add value to advertisers' business and grow their accounts.
  • Be accountable for the team's quarterly goals and communicate with customers in the Korean market.
  • Manage high-trusted relationships with key advertisers and develop an understanding of their business challenges.

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