Customer Service Rep

6 Hours ago • All levels

Job Summary

Job Description

The job involves operating all equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, and completing associated paperwork. Additionally, the role requires cleaning equipment and the facility daily. Essential skills include accurately performing mathematical calculations, handling monetary transactions, possessing effective verbal and written communication skills for order processing, and demonstrating good motor coordination for precise movements when using a computer keyboard or touch screen. The ability to follow written instructions and communicate effectively with customers and coworkers is also necessary.
Must have:
  • Operate equipment
  • Stock ingredients
  • Prepare product
  • Process telephone orders
  • Take inventory
  • Clean equipment and facility
  • Accurate mathematical skills
  • Handle monetary change
  • Verbal and written communication
  • Computer keyboard skills
  • Follow written instructions

Job Details

Job Description

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

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